Description
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events.… more
With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 11 minutes from Pakuwon Mall. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Grahadi.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.1 km / 0.1 mi Grahadi - 0.6 km / 0.4 mi Joko Dolog Statue - 0.7 km / 0.4 mi Surabaya Youth Center - 0.9 km / 0.5 mi Sharp Bamboo Monument - 1.1 km / 0.7 mi Balai Pemuda - 1.2 km / 0.7 mi BG Junction - 1.2 km / 0.8 mi Taman Hiburan Rakyat - 1.3 km / 0.8 mi Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi Grand City Surabaya - 1.4 km / 0.9 mi Submarine Monument - 1.5 km / 0.9 mi World Trade Centre - 1.5 km / 0.9 mi Old City - 1.9 km / 1.2 mi Arab Quarter - 1.9 km / 1.2 mi Masjid al Akbar - 1.9 km / 1.2 mi The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi . Near Tunjungan Plaza.
Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2275 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaya
Showing 5 featured reviews out of 2275 TripAdvisor reviews
R
Rosa D
29/04/2026
“Enjoy experience”
everything looked neat and well taken care of during my stay. you can tell the hotel pays attention to details. bryan at the front desk was very kind and helpful.
Y
Yopie M
27/04/2026
“Strategic & comfortable stay”
The hotel comfortable for stay, and the staff very helpful, especially for Pak Bakti & Pak Eko that inform us for the parking and also load many bags during our check out.
M
Mary J
26/04/2026
“An excellent Duty manager Putri Wikarsa”
The Duty Manager Duty wikarsa is extremely helpful, very professional and warm hearted service her customers. We know it's very easy to find a well trained employee but it is very difficult to find a reasonable one who makes all different in customer service business. Sheraton hotel should be very … more
R
RHEZA A
Jakarta, Indonesia
25/04/2026
“Highly recomend, it's my "second home" in Surabaya.”
You will get a warm welcome when you come and friendly staff all over the property. Breakfast: MUST BOOK WITH BREAKFAST!!! HIGHLY RECOMEND!!! Don't forget to book for a breakfast @ Kafe Bromo. Also try the various kinds of delicious food, The staff are kind, friendly and humorous. Thanks and … more
B
Bezi
London, United Kingdom
27/04/2026
“Solid choice”
Stayed here for one night. We didn't get a chance to check out the facilities but the hotel was very nice. The room was a decent size and very clean. It's a big hotel with a massive lounge bar. We ate here and had a choice of a la carte or buffet which was nice. Breakfast was a huge affair. Would … more
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