Description
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events.… more
With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 11 minutes from Pakuwon Mall. This hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Grahadi.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.1 km / 0.1 mi Grahadi - 0.6 km / 0.4 mi Joko Dolog Statue - 0.7 km / 0.4 mi Surabaya Youth Center - 0.9 km / 0.5 mi Sharp Bamboo Monument - 1.1 km / 0.7 mi Balai Pemuda - 1.2 km / 0.7 mi BG Junction - 1.2 km / 0.8 mi Taman Hiburan Rakyat - 1.3 km / 0.8 mi Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi Grand City Surabaya - 1.4 km / 0.9 mi Submarine Monument - 1.5 km / 0.9 mi World Trade Centre - 1.5 km / 0.9 mi Old City - 1.9 km / 1.2 mi Arab Quarter - 1.9 km / 1.2 mi Masjid al Akbar - 1.9 km / 1.2 mi The preferred airport for Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya (SUB-Juanda) - 19.7 km / 12.3 mi . Near Tunjungan Plaza.
Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2361 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaya
Showing 5 featured reviews out of 2361 TripAdvisor reviews
P
Pratama P
04/06/2026
“Great stay at great Hotel.”
Great experience stay at Sheraton Surabaya. the staff very helpfull and friendly especially Alfian in front desk.
O
Oktraveller_9
Singapore, Singapore
02/06/2026
“Service with a Smile.”
Sheraton staff were warm, attentive, professional, and always willing to help with a smile. Their excellent hospitality made my experience truly enjoyable and memorable. It is clear that they take pride in delivering exceptional customer service and creating a welcoming atmosphere for guests. The… more
T
Trek38516396438
02/06/2026
“Compliment”
I had a wonderful dining experience here. The food was delicious, well-prepared, and beautifully presented. Every dish was full of flavor and exceeded my expectations. What made the experience even better was the excellent service from the staff. The team was friendly, attentive, and professional … more
R
Roam02634216219
02/06/2026
“Outstanding Service”
Had a one night stay with my family, and their service was super excellent! Booked 2 room (connecting) and requested for mirror art & extra cake slice for a mini surprise. All the requests were executed properly. And I had satisfying check in & check out service with Tika. Thank you so much! Looki… more
V
Veny A
01/06/2026
“Great vibes”
Was helped by Mba Tika at Reception. She is very good one in assist us. Overall our stay was great.
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