Description
Facilities: The hotel has a lift and features 385 rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests… more
Meals: Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Bed and breakfast is offered as a catering option. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Poolside huts
- Postal service
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Restaurant guide
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1059 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1059 TripAdvisor reviews
M
Michael G
Carlsbad, California
16/04/2026
“Forever Young”
What a wonderful property. I first stayed here 20 years ago. The property has aged well. There have been some changes, but everything is wonderful. The grand entrance, the fragrance in the air, the politeness and perfection of the service staff! Nothing has slipped here at all. The fun part wa… more
M
manhsd28
Amsterdam, The Netherlands
01/04/2026
“A stay w comfort and relaxation”
As always, the hotel staff are in great hospitality. They are always polite and sincere. Anticipate my needs and comfort. The room is comfortable with relaxing asmosphere. Tailor-made to my needs. Even before arrival, I was informed about my room confirmation in addition i was able to indicate wh… more
A
Agus Priangga U
28/03/2026
“The staff attitude and profesionalisme”
All is good, the staffs are very helpful and friendly.
F
Freedom01040205854
14/03/2026
“BEST HOTEL TO STAY IN SURABAYA”
Always the best place to stay! The room was very clean, the hotel itself feels so fancy and elegant, and the breakfast was absolutely delicious with so many great options to enjoy in the morning. A special thanks to Evelyn, Frisca, and Ivana for always giving the best service and such a warm welco… more
A
Arun S
23/01/2026
“Best 5 star hotel”
Special thanks to beautiful girl, Sharron for her outstanding service. She really pay attention with my family. The room, facilities, and food are also wonderful. I will definitely come back and would love to be assisted by her again.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info