Description
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.. Featured amenities include a business center, limo/town car service, and express check-in. P… more
With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.5 mi (2.4 km) from Hero Monument and November 10th Museum.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.1 km / 0.1 mi Grahadi - 0.9 km / 0.6 mi Joko Dolog Statue - 1.1 km / 0.7 mi Surabaya Youth Center - 1.2 km / 0.7 mi BG Junction - 1.3 km / 0.8 mi Dyandra Convention Center Surabaya - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.5 km / 0.9 mi Taman Hiburan Rakyat - 1.5 km / 0.9 mi Balai Pemuda - 1.5 km / 1 mi Surabaya Plaza Shopping Mall - 1.6 km / 1 mi Grand City Surabaya - 1.7 km / 1.1 mi Submarine Monument - 1.8 km / 1.1 mi World Trade Centre - 1.9 km / 1.2 mi Heroic Monument - 2.2 km / 1.4 mi Surabaya Grand Mosque - 2.2 km / 1.4 mi The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi . Near Tunjungan Plaza.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
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- Other
- Air conditioning
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Entertainment
- Live music
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Airport shuttle service
- Shuttle transfer
- Airport transfer
- Shuttle
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Lockers
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Kids' audiovisual material
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2361 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaya
Showing 5 featured reviews out of 2361 TripAdvisor reviews
P
Pratama P
04/06/2026
“Great stay at great Hotel.”
Great experience stay at Sheraton Surabaya. the staff very helpfull and friendly especially Alfian in front desk.
O
Oktraveller_9
Singapore, Singapore
02/06/2026
“Service with a Smile.”
Sheraton staff were warm, attentive, professional, and always willing to help with a smile. Their excellent hospitality made my experience truly enjoyable and memorable. It is clear that they take pride in delivering exceptional customer service and creating a welcoming atmosphere for guests. The… more
T
Trek38516396438
02/06/2026
“Compliment”
I had a wonderful dining experience here. The food was delicious, well-prepared, and beautifully presented. Every dish was full of flavor and exceeded my expectations. What made the experience even better was the excellent service from the staff. The team was friendly, attentive, and professional … more
R
Roam02634216219
02/06/2026
“Outstanding Service”
Had a one night stay with my family, and their service was super excellent! Booked 2 room (connecting) and requested for mirror art & extra cake slice for a mini surprise. All the requests were executed properly. And I had satisfying check in & check out service with Tika. Thank you so much! Looki… more
V
Veny A
01/06/2026
“Great vibes”
Was helped by Mba Tika at Reception. She is very good one in assist us. Overall our stay was great.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info