Description
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.. Featured amenities include a business center, limo/town car service, and express check-in. P… more
With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This luxury hotel is 0.8 mi (1.3 km) from BG Junction and 1.5 mi (2.4 km) from Hero Monument and November 10th Museum.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.1 km / 0.1 mi Grahadi - 0.9 km / 0.6 mi Joko Dolog Statue - 1.1 km / 0.7 mi Surabaya Youth Center - 1.2 km / 0.7 mi BG Junction - 1.3 km / 0.8 mi Dyandra Convention Center Surabaya - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.5 km / 0.9 mi Taman Hiburan Rakyat - 1.5 km / 0.9 mi Balai Pemuda - 1.5 km / 1 mi Surabaya Plaza Shopping Mall - 1.6 km / 1 mi Grand City Surabaya - 1.7 km / 1.1 mi Submarine Monument - 1.8 km / 1.1 mi World Trade Centre - 1.9 km / 1.2 mi Heroic Monument - 2.2 km / 1.4 mi Surabaya Grand Mosque - 2.2 km / 1.4 mi The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 19.9 km / 12.4 mi . Near Tunjungan Plaza.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
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- Other
- Air conditioning
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Entertainment
- Live music
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Airport shuttle service
- Shuttle transfer
- Airport transfer
- Shuttle
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Lockers
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Kids' audiovisual material
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2275 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaya
Showing 5 featured reviews out of 2275 TripAdvisor reviews
R
Rosa D
29/04/2026
“Enjoy experience”
everything looked neat and well taken care of during my stay. you can tell the hotel pays attention to details. bryan at the front desk was very kind and helpful.
Y
Yopie M
27/04/2026
“Strategic & comfortable stay”
The hotel comfortable for stay, and the staff very helpful, especially for Pak Bakti & Pak Eko that inform us for the parking and also load many bags during our check out.
M
Mary J
26/04/2026
“An excellent Duty manager Putri Wikarsa”
The Duty Manager Duty wikarsa is extremely helpful, very professional and warm hearted service her customers. We know it's very easy to find a well trained employee but it is very difficult to find a reasonable one who makes all different in customer service business. Sheraton hotel should be very … more
R
RHEZA A
Jakarta, Indonesia
25/04/2026
“Highly recomend, it's my "second home" in Surabaya.”
You will get a warm welcome when you come and friendly staff all over the property. Breakfast: MUST BOOK WITH BREAKFAST!!! HIGHLY RECOMEND!!! Don't forget to book for a breakfast @ Kafe Bromo. Also try the various kinds of delicious food, The staff are kind, friendly and humorous. Thanks and … more
B
Bezi
London, United Kingdom
27/04/2026
“Solid choice”
Stayed here for one night. We didn't get a chance to check out the facilities but the hotel was very nice. The room was a decent size and very clean. It's a big hotel with a massive lounge bar. We ate here and had a choice of a la carte or buffet which was nice. Breakfast was a huge affair. Would … more
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