Description
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a computer station, dry cleaning/laundry service… more
Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.. Distances are displayed to the nearest 0.1 mile and kilometer. Pakuwon Mall - 0.1 km / 0.1 mi Pakuwon Trade Center - 0.3 km / 0.2 mi Al-Akbar Mosque - 4.3 km / 2.7 mi Ciputra Golf Club - 6.8 km / 4.2 mi Ciputra World Mall - 7.4 km / 4.6 mi Surabaya Town Square - 7.8 km / 4.8 mi House of Sampoerna - 8.2 km / 5.1 mi Lapangan Thor Stadium - 8.4 km / 5.2 mi Mpu Tantular Museum - 8.5 km / 5.3 mi Taman Bungkul - 8.7 km / 5.4 mi Korea Park - 9 km / 5.6 mi Monument Of Suroboyo - 9.2 km / 5.7 mi Dyandra Convention Center Surabaya - 10.4 km / 6.5 mi BG Junction - 10.6 km / 6.6 mi Joko Dolog Statue - 11.2 km / 7 mi The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi . Near Pakuwon Mall.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Garden
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1042 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1042 TripAdvisor reviews
M
Morgan G
Nashville, Tennessee
22/06/2026
“Incredible hospitality”
We thoroughly enjoyed our stay at the Westin Surabaya. The hotel is immaculate and the rooms are well appointed, but the genuine hospitality and willingness to serve from the hotel staff is what set the experience apart. The breakfast buffet in the restaurant (Magnolia) had plentiful Western and A… more
C
Connector47367856033
22/06/2026
“Outstanding Service by Karan and Great Food”
We had a wonderful breakfast experience. The food was delicious, and Karan provided excellent service. He was attentive, friendly, and made us feel very welcome. Thank you for the great hospitality.
T
Tour57794712475
22/06/2026
“Nice experience !”
Had an amazing stay here, no doubt ! Would like to give a shout out to Binar (from the breakfast restaurant), Adelia and Citra from the HK Team! Thanks for the wonderful service , feels like home ~
C
Culture15630357816
21/06/2026
“Westin Club Lounge”
The club lounge is so great. Nice place to chill. Good food, good service, and good drinks 🤙 Shout out for Mr. Evan who treat us really well
A
arunikaekawati
Kertosono, Indonesia
22/06/2026
“✨ THE MARATHON OF MINIMALISM: My 4-Star Stay at The Westin Surabaya ✨”
I recently stayed at The Westin Surabaya for 4D3N and overall, it was a fantastic experience. The hotel delivers on luxury, impressive city views, and genuinely outstanding hospitality. That said, a couple of design choices left me scratching my head—especially as someone who travels and works on t… more
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