Description
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a computer station, dry cleaning/laundry service… more
Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.. Distances are displayed to the nearest 0.1 mile and kilometer. Pakuwon Mall - 0.1 km / 0.1 mi Pakuwon Trade Center - 0.3 km / 0.2 mi Al-Akbar Mosque - 4.3 km / 2.7 mi Ciputra Golf Club - 6.8 km / 4.2 mi Ciputra World Mall - 7.4 km / 4.6 mi Surabaya Town Square - 7.8 km / 4.8 mi House of Sampoerna - 8.2 km / 5.1 mi Lapangan Thor Stadium - 8.4 km / 5.2 mi Mpu Tantular Museum - 8.5 km / 5.3 mi Taman Bungkul - 8.7 km / 5.4 mi Korea Park - 9 km / 5.6 mi Monument Of Suroboyo - 9.2 km / 5.7 mi Dyandra Convention Center Surabaya - 10.4 km / 6.5 mi BG Junction - 10.6 km / 6.6 mi Joko Dolog Statue - 11.2 km / 7 mi The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi . Near Pakuwon Mall.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Garden
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1030 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1030 TripAdvisor reviews
R
Rommy S
Banjarmasin, Indonesia
08/06/2026
“Family Vacation”
We chose The Westin because it is conveniently located within the same complex as Pakuwon Mall. Initially, we booked a Standard Room for our family, but we decided to upgrade upon check-in. The check-in staff were very helpful, and the process was quick and efficient. While waiting for our room to… more
M
Mee L
04/06/2026
“Excellent Stay”
A stay at The Westin Surabaya was excellent from start to finish. The room was very comfortable, clean, and well prepared, and every part of the hotel felt well managed. Service across all areas was consistent and professional, making the whole experience smooth and enjoyable. The Westin Club Loun… more
M
Meander22391354655
03/06/2026
“Westin good destination for hotel in Surabaya”
The service in restaurant is very good
K
Kurniawan A
22/05/2026
“Mr. KA”
The Westin Hotel was elegant, comfortable, and provided excellent service throughout my visit. I would especially like to thank Mr. Filip from the concierge team for his outstanding assistance. He was very professional, helpful, and attentive, making my stay much more convenient and enjoyable.
P
Paradise21983120057
20/05/2026
“Service beyond expectations”
Stayed for 3 nights on club level, room small by Westin /Ritz Carlton standard but the warm hospitality and excellent service of staff at the exit/ entrance from hotel to Pakuwon/PTC mall, Magnolia restaurant and club lounge staff made my stay so welcoming and enjoyable. Special thanks to Evanthio,… more
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