Description
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a computer station, dry cleaning/laundry service… more
Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.. Distances are displayed to the nearest 0.1 mile and kilometer. Pakuwon Mall - 0.1 km / 0.1 mi Pakuwon Trade Center - 0.3 km / 0.2 mi Al-Akbar Mosque - 4.3 km / 2.7 mi Ciputra Golf Club - 6.8 km / 4.2 mi Ciputra World Mall - 7.4 km / 4.6 mi Surabaya Town Square - 7.8 km / 4.8 mi House of Sampoerna - 8.2 km / 5.1 mi Lapangan Thor Stadium - 8.4 km / 5.2 mi Mpu Tantular Museum - 8.5 km / 5.3 mi Taman Bungkul - 8.7 km / 5.4 mi Korea Park - 9 km / 5.6 mi Monument Of Suroboyo - 9.2 km / 5.7 mi Dyandra Convention Center Surabaya - 10.4 km / 6.5 mi BG Junction - 10.6 km / 6.6 mi Joko Dolog Statue - 11.2 km / 7 mi The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi . Near Pakuwon Mall.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Conference centre
- Garden
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Children
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1008 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1008 TripAdvisor reviews
G
Global52571453597
06/05/2026
“Great experience”
We had a great time & experience during our stay in Westin Surabaya
G
Gregorius R
01/05/2026
“Effortless Hospitality, Even on the Busiest Weekend”
Had a truly delightful weekend stay at The Westin Surabaya with my family. Despite arriving on an exceptionally busy weekend due to a university graduation, the entire experience—from arrival to check-in and being escorted to our room—was handled seamlessly and with great efficiency. As someone w… more
S
Sightseer04738864741
24/04/2026
“great place for spending night more than a home.”
it was a great experience spending day and night in the great place. all staff manner are excellent. special thanks to Kiki, Aryo, Bintang, Matrin and all other good staffs there, god bless you guys, dont stop giving kindness.
M
mskitu
Surabaya, Indonesia
20/04/2026
“The Best Hotel in Surabaya City”
The Westin Surabaya is The Best Hotel in Surabaya until Now 2026. Premium Location, Luxury Services, and i am very recommended The Westin Club Lounge is The Best CHOOSEN!!! Special Thanks to : • Club Lounge Team (Mr. Tian, Mr. Evan, Chef Patrick, Mr. Rossie), and • Magnolia Restaurant Team ( Chef… more
J
Jet15638020987
23/04/2026
“Not worth paying double versus the Four Points downstairs”
Management should actually spend a night in the rooms to note minor annoyances and rectify. Rooms are clean and appointed as you would expect, staff very helpful. Club lounge is an exceptional space. Required improvements: adjust shower door so that it does not push the matt away when you open to … more
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