The Western Hotel

“Penthouse with parking”

We chose this hotel because of the location and parking. It was a bit difficult to imagine how to access the parking, and Galway is full of traffic, but we followed the instructions and drove down an improbable sideroad to find big, clear signs showing the way. Once "underground" we even found a sp… more

We chose this hotel because of the location and parking. It was a bit difficult to imagine how to access the parking, and Galway is full of traffic, but we followed the instructions and drove down an improbable sideroad to find big, clear signs showing the way. Once "underground" we even found a space, but the receptionist explained that if we had not, we could just park anywhere, blocking other cars, and let them have the key. When we came back on the second day, we also found a space but we were blocked in the next morning - and within seconds, the parking manager appeared and moved out the other car for us - completely stress-free. The hotel has lots of stairs and steps, so even using the lift, you will need to lift your case up or down a few steps. We had a room on the top floor, going round the corner of the house, i.e. a long, narrow room with a fantastic view down Prospect Hill, and a kind of area zoning (bed/coffee/wardrobe/bathroom) so you feel the room is spacious, tidy and welcoming. We had an espresso machine as well as a kettle for coffee. The bathroom lacked hooks or towel rails but the shower was really good and hot. The room didn't have aircon, so we opened windows (and had street noise which we didn't mind) - there was a fan provided too. Breakfast was a bit disappointing, the staff wasn't as friendly as the rest of the hotel. If you want anything cooked, you have to order it, which all worked fine but I was surprised that eggs is just eggs - make your own toast. I suppose it makes sense for low carb or glutenfree preferences. We took our own muesli as there were only kids cereals - the milk wasn't very cold either. But the yogurts were really good quality. Coffee (also had to be ordered) wasn't very strong. I was so glad I could go back to my room and have an espresso. The location and parking were the best things - and the view down Prospect Hill.

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“Central hotel with period features”

Beautiful hotel, a couple of minutes from Eyre Square, 5/10 minutes from the Latin Quarter. Friendly reception and bar staff. Happy with the family room, shared by three adults. Free parking helpful. I was less impressed with breakfast. I ordered scrambled eggs and mushrooms. While tasty, the 'sc… more

Beautiful hotel, a couple of minutes from Eyre Square, 5/10 minutes from the Latin Quarter. Friendly reception and bar staff. Happy with the family room, shared by three adults. Free parking helpful. I was less impressed with breakfast. I ordered scrambled eggs and mushrooms. While tasty, the 'scrambled' eggs were like a chopped up omelette, mushrooms weren't hot. Bowls from cereal weren't removed and staff never returned to see if everything was ok or if we needed anything else. A couple sat at a table and were told by staff that they'd already started to set it for lunch. Having made them feel a little uncomfortable, they then conceded to let them sit there anyway. Given breakfast wasn't over, and lunch more than an hour off, it seems staff convenience was prioritised over customer service. However, happy to recommend and would stay again.

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“Simple No frills place”

Nice clean place. Breakfast was very good; your choice of a hot breakfast with cold items on buffet. No frills for the room: no AC with a small window. Walkable from town centre but a little uphill.