Herods Herzliya

“17 Birthday”

This hotel always feels like coming home. The hotel staff are always so friendly and welcoming. The room was so beautiful. It had a balcony facing the marina. Such a calm view. Breakfast has so much variety. Everything is so delicious. A walk after breakfast brought us to marina and we had such gre… more

This hotel always feels like coming home. The hotel staff are always so friendly and welcoming. The room was so beautiful. It had a balcony facing the marina. Such a calm view. Breakfast has so much variety. Everything is so delicious. A walk after breakfast brought us to marina and we had such great time. Happy birthday to my son 💫✨❤️🪽

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“Amazing, excellent hotel”

We just spent 3 weeks at herods hertzelia and have never had a better stay at a hotel anywhere. From housekeeping to kitchen staff, the most courteous, helpful people you will ever meet. They made the stay a 10 star experience. A spotless room, fresh towls twice a day. Sheets changed every morning.… more

We just spent 3 weeks at herods hertzelia and have never had a better stay at a hotel anywhere. From housekeeping to kitchen staff, the most courteous, helpful people you will ever meet. They made the stay a 10 star experience. A spotless room, fresh towls twice a day. Sheets changed every morning. An amazing breakfast buffet plus a chef preparing eggs any way you want. We would stay here again and again! I cannot rave about this place enough! A very lovely experience and we will repeat it as many times as we can. Go, you won't be sorry!

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“Welcoming hotel with a bit of cleanliness issues, requires mobility fix, doesn't justify the price”

I was with my extended family. those who come independently should drive with an app, because you can easily miss the hotel, which is located between residential buildings that look almost the same. There is no possibility to go next to the sidewalk, there is no person who can see you coming and h… more

I was with my extended family. those who come independently should drive with an app, because you can easily miss the hotel, which is located between residential buildings that look almost the same. There is no possibility to go next to the sidewalk, there is no person who can see you coming and help, there is one luggage trolley, at the entrance (the rest are far away by the elevators inside). The hotel is supposedly accessible to the disabled, those in a wheelchair or very old, will not be able to enter or leave alone due to heavy, non-automatic and difficult to open doors, even the entrances with a slope that a non-motorized chair will have difficulty climbing without help. There are no shops or restaurants or attractions nearby at a walking distance, it is worth having a car. I would not recommend the hotel for families with small children or teenagers. The hotel has 2 small parking spaces on either side, and a bit of free parking on the street, we were in off season so I don't know how much of that is enough for guests in high season, what is certain is that the pool and sunbathing area are very small relative to the number of guests in the hotel. when we stayed the pool area was closed. We booked 6 rooms, months in advance and had several requests, mainly regarding the location of the rooms, almost none of them were answered, but when we check-in, the receptionist Ross tried his best to accommodate, was very patient and courteous. The hotel asks for the full prepayment before receiving the key room, and the receipt received by email before departure, a bit felt to me like the hotel doesn't trust his guests, In my opinion this is not something that suitable for a luxury hotel, another thing that is not suitable for a luxury hotel is that we were told that the room key cards can stop working if you put them next to a cell phone, so we were careful and yet on the second day of our visit, some of the cards stopped working, even the keys that were left in the room. When we got to the rooms in some of them AC did not work (the AC is central, and after we contacted the receptionist, the matter was arranged). The best thing about this hotel is the courtesy of the staff, every request is treated , one exception is the cleaning staff. Most of us were on the second floor of the hotel, the carpet hallway was covered with bleach stains, almost all rooms had a problem with the plumbing in the shower- when you turn on the shower pipe, the shower head that is fixed in the ceiling drips with cold water, in my room the towel intended for the bathroom floor was dirty including small hairs. Another strange thing: on the first day there were 2 face towels, next to the sink, on the second day only one, and on the third day none, when we asked for them, they said there were none and gave us regular size towels instead. The bathroom had a lot of water damage in the walls and mold in the ceiling, the toilet paper was thin and not soft, there is no drainage opening if the water spills over the bathtub. Some of the outlets did not work, the bedside lamps that makes the most lighting in the room are without a switch, the technician's solution is plug them out, only on the last day in one of the rooms, it turn out that there was a switch in the wall that just doesn't work (in 5 out of 6 rooms) The family room does not have enough lighting in the "living room" and only one toilet room (the Ritz Hotel next to, has 2) The fridge in my room made noise, because the hotel is very quiet at night it was difficult to sleep when it was connected. . I will just point out that the hotel's PR person who came over to ask our opinion, said that the hotel would be undergoing renovation. In favor of the rooms, they are spacious, the walls are thick enough not to hear the neighbors, curtains that cover the window well if you want to sleep when there is light outside, large and comfortable beds, there is a shoe spoon and a sponge for polishing shoes, a kit for repairing clothes, a box of tissues and of course soap, conditioner, shampoo, body lotion and a shower cap. An iron you have to ask for and it comes with a large ironing board. Every morning they bring water bottles, the bottle intended for the coffee machine is the most recommended for drinking. One of the things we enjoyed the most about the hotel is the breakfast room, different types of food drinks and desserts. We asked a man named Nixon to joined some tables and he made sure that every morning we had reserved joined tables just for us. I must commend Shelby in the breakfast room, who greeted us every morning with a smile and rushed to help us without us asking, making everyone feel like a VIP guest In short. pro – amazing attitude, wonderful breakfast, spacious rooms with a variety of toiletries, some have a sea view. con – cleaning and maintenance, you need a car, a small pool, there's nothing to do outside the room, children and teenagers will get bored, doesn't justify the price, the disabled need help getting in and out of the hotel.

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