Crowne Plaza Tel Aviv City Center, An Ihg Hotel

“Excellent stay at the Crowne Plaza City Center, Azrieli Tower (February 2024)”

I spent four nights in February 2024 at the Crowne Plaza, Azrieli Tower. It was an excellent stay, as were all my previous stays in this hotel. This business hotel is very well-located, with efficient, direct and cheap access to and from the airport and Jerusalem - the train station is a 2min wal... more

I spent four nights in February 2024 at the Crowne Plaza, Azrieli Tower. It was an excellent stay, as were all my previous stays in this hotel. This business hotel is very well-located, with efficient, direct and cheap access to and from the airport and Jerusalem - the train station is a 2min walk from the station. It is also right next to a beautiful mall, with great cafés, shops and cinema. The hotel clientele includes business people and families. A very good mix. The room is spacious, luxurious and extremely well sound-proofed. I was upgraded. Beautiful views of the city. The room has both a bath and shower, with very good products. The breakfast is plentiful and very tasty, with very attentive and professional staff, including the Guest Relations Manager. Well done!

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“Good city hotel”

Although I am a Marriott Bonvoy platinum member, we decided not to stay at a Marriott hotel as they were by the beach and wanted to stay in the city. We are really pleased we chose the Crowne Plaza City Centre as the room was comfortable and the staff were friendly. We had a couple of minor p... more

Although I am a Marriott Bonvoy platinum member, we decided not to stay at a Marriott hotel as they were by the beach and wanted to stay in the city. We are really pleased we chose the Crowne Plaza City Centre as the room was comfortable and the staff were friendly. We had a couple of minor problems which were dealt with immediately. One was with the shower door which they sorted out within 5 mins and the second with the mini-bar fridge which was replaced within 10 minutes. All in all, we were very pleased and considering how expensive hotels in Tel Aviv are, we thought the Crowne Plaza provided excellent value for money. After a rather negative experience with Marriott and such a positive experience with the Crowne Plaza, I think I will definitely be looking more at staying at IHG hotels.

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“Modern hotel with great city views.”

Wonderful stay with great staff. Front desk staff was very helpful and courteous. Beautiful rooms with great views. Convenient with discounted parking below. Rooms were modern with big windows for city views. Respect platinum status. Train station was convenient.

“GREATLY REDUCED RANGE OF AVAILABLE FOOD AT BREAKFAST”

This hotel used to be one of the better hotels in Tel Aviv. Its good location near bus stops, rail station and Azrieli shopping mall make it an ideal location. Its close proximity (20 minute walk) to Hechal Hatarbut, Tel Aviv's main concert hall, has also made it a very useful hotel. The current ... more

This hotel used to be one of the better hotels in Tel Aviv. Its good location near bus stops, rail station and Azrieli shopping mall make it an ideal location. Its close proximity (20 minute walk) to Hechal Hatarbut, Tel Aviv's main concert hall, has also made it a very useful hotel. The current guest relations manager is very pro-active and welcoming which is an asset for the hotel. As a result of the above merits I have been a regular here for many years. However, sadly there has been a urnaround in the merits of this hotel. The breakfasts used to be superb; however, this week I got a shock to find that the variety of food on offer was reduced by approximately one third. I understand that as the hotel is being occupied by evacuees from across the country and are not paying guests (the government is paying for their accomodation and food) so the hotel is making cutbacks. However, if the hotel is reducing the value of what is on offer to paying guests then they should reduce the price charged which they did not. Breakfast used to be at 6:30 a.m. then went to 7 a.m. On checkin the front desk clerk told me breakfast was at 7:30 a.m. His manager said it had reverted to 7 a.m. The sign outside the restaurant still had the time listed as 7:30 a.m. It seems as though the management is not on the ball as they should be on accurately informing guests. It is significant to note that in the medical profession suggest that breakfast is the most important meal of the day but this is not reflected in the hotel policy as I have described. As a very longstanding IHG member, I am seriously considering cancelling my future bookings for this hotel and and changing them to a different better organised IHG hotel which consistently serves a superior breakfast at all times. I should point out that many years ago, this hotel used to serve 3 meals a day. Sadly, this stopped a long time ago, long before the covid epidemic. It may be that the lack of reviews since last September is an indicator of how clients have lost their enthusiasm for this hotel. It really is a shame.

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