Park Hotel Italia

“Fabulous find”

Fantastic position and character on the side of the lake. Friendly, professional and loyal staff, and good that it is family run. We had a lake view room with balcony, which had stunning views across the lake. Breakfast was excellent. There was good off street private parking with garages. Will def… more

Fantastic position and character on the side of the lake. Friendly, professional and loyal staff, and good that it is family run. We had a lake view room with balcony, which had stunning views across the lake. Breakfast was excellent. There was good off street private parking with garages. Will definitely return again.

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“A beautiful hotel, you won't be disappointed ”

We spent our honeymoon at this wonderful hotel, it was everything we hoped for and more. We had a corner room with two balconies with incredible views. The restaurant terrace is amazing and eating our meals and breakfast there was an incredibly romantic setting. Breakfast is absolutely fantastic th… more

We spent our honeymoon at this wonderful hotel, it was everything we hoped for and more. We had a corner room with two balconies with incredible views. The restaurant terrace is amazing and eating our meals and breakfast there was an incredibly romantic setting. Breakfast is absolutely fantastic they have got the buffet just right. The hotel is small and has a real family run feel with very kind and attentive staff. The pool area like the rest of the hotel is spotless. The private jetty was amazing you stepped out of the hotel and were on it and able to swim in the lake or go on the organised boat trips.from the hotel The somelier Antonio was amazing, so attentive. The resort is quite with an up market feel. We couldn't have chosen better and will definitely be going back, which is something we never normally do as we like new experiences. This hotel can't be left though it will draw us back with its charm and boutique elegance. The ony thing I'd change is the tea and coffee facilities in the room which we're poor. Apart from that it was perfect.

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“25th wedding anniversary holiday”

We had a fabulous week in this lovely hotel. It was a special holiday and we treated ourselves to a lakeside view room. It was well worth it especially as we had a lot of rain that week & we could sit and watch the world go by. We loved the breakfasts especially being able to squeeze our own oran… more

We had a fabulous week in this lovely hotel. It was a special holiday and we treated ourselves to a lakeside view room. It was well worth it especially as we had a lot of rain that week & we could sit and watch the world go by. We loved the breakfasts especially being able to squeeze our own oranges. Lots of choice of mostly cold items but the bacon was delicious and there would always be scrambled eggs, sometimes mushrooms or cherry tomatoes. We were lucky to have one night that we could sit outside and have a meal by the lake which was lovely. We loved the fact they had their own boat which did trips daily at no cost. Which was handy if you couldn’t work out the complicated ferry timetable!!! We had a lovely massage and I had a facial in the spa area. We also managed to sit on the lovely pool terraces looking out onto the lake. They also had beds by the pool. The gardens were beautifully kept. We enjoyed the wine tasting at the Hotel Cannero which is run by the same family, We just enjoyed the atmosphere of Cannero and just relaxing by the lake. This place is a real Gem. Well done to all the staff that help to keep the lovely hotel special.

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“Premium rates without the matching level of hospitality”

Lovely building in a great position on the lake however, the room rate at the beginning of October is too high to justify the lack of amenities and service. The receptionists were efficient but lacking warmth to the point of being austere and cold. No offer of help was given with bags on arrival or… more

Lovely building in a great position on the lake however, the room rate at the beginning of October is too high to justify the lack of amenities and service. The receptionists were efficient but lacking warmth to the point of being austere and cold. No offer of help was given with bags on arrival or departure, nor any pleasantries exchanged as to how we found our stay. On asking if a request for a quieter room at time if booking had been taken into account, the query was received in an offhand and dismissive manner and we found ourselves in a room closest to the elevator (an area not known for quiet). There is also poor soundproofing as you can hear the toilet flushing in the room above. The room is rather sterile and nothing was provided in terms of complementary water nor the possibility of making tea / coffee. The only saving grace were the staff in the dining room who were courteous and engaged. We would not return as the lack of hospitality was unacceptable for the price paid.

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