Smart Hotel Saslong

“It's alright. Very small rooms!”

The hotel is not in the main town of Santa Christina. It is thankfully just off the main Val Gardena road, which is so busy you almost want to call it a highway. Matt was very nice and informative and helpful. The restaurant staff were lovely. Breakfast is very good and the restaurant food is very … more

The hotel is not in the main town of Santa Christina. It is thankfully just off the main Val Gardena road, which is so busy you almost want to call it a highway. Matt was very nice and informative and helpful. The restaurant staff were lovely. Breakfast is very good and the restaurant food is very good. The rooms are TINY! And only one pillow per person and they are so tiny . Also the bath towels feel threadbare! We were in a so-called triple room, but it's actually a TINY double room with a third bed shoved in. Considering the fact that you ski there, there is one TINY cupboard for 3 occupants with winter clothing! The bathroom has a tiny glass ledge for three people to share! Also, there is no tea and coffee making facilities in the room as there is no space. Our room had no view. We looked into a wall. Wifi was not great. You have to pay E5 to wash your laundry and another E5 to use the tumble drier. To get to the laundry room, you have to walk outside in the snow! Then walk through the smelly ski boot room!

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“New and clean hotel”

Access to the Val Gardena area only by bus (hourly/half hourly), no train. Guests who stay at the hotels in this area are given free bus pass to travel within South Tyrol. Pros - Well lit hotel, jst opposite arrival bus stop, can't miss. - very clean sheets and towels - room is very new. Layout … more

Access to the Val Gardena area only by bus (hourly/half hourly), no train. Guests who stay at the hotels in this area are given free bus pass to travel within South Tyrol. Pros - Well lit hotel, jst opposite arrival bus stop, can't miss. - very clean sheets and towels - room is very new. Layout of compact room is excellently designed with lots of space to use to put things. - Room is warm, toilet is warm. I did not even need to switch on heater at night with outside -10°. - staff is friendly - breakfast has a variety - bus stops nearby, so convenient - housekeeping everyday, soap for shower and shampoo (free, as opposed to what I read in reviews. Con - flat pillows - beds a little sunken - no kettle to make hot water, much needed during winter - bar soap as shampoo a little difficult to use to wash hair - does not provide drinking water bottles, however, tap water is potable.

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“Good stay”

We loved our stay here. Our room was spacious and cool. Large bathroom with walk-in shower. The breakfast was nice with lots of choice, both sweet and savory. We parked in front of the hotel but there is also a garage. We had both dinners here which were good. Two things we did not like so much. T… more

We loved our stay here. Our room was spacious and cool. Large bathroom with walk-in shower. The breakfast was nice with lots of choice, both sweet and savory. We parked in front of the hotel but there is also a garage. We had both dinners here which were good. Two things we did not like so much. The location. When I booked I had not noticed the hotel is not in the center. You either have to walk about 20 minutes or take the bus. The bus stops around 21 in the evening so too early for dinner. The choice in wine. They only have 1 red and 1 white wine in the bar, restaurant.

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“Pleasant stay, but could be better!”

The hotel is nicely located (about 5 mins drive from Ortisei). We pre-booked for parking in advance so we got one in the underground garage. The hotel also provided a free transit QR code for us to use during our stay (so we need not use our car at all). The room was a bit on the small side. One mi… more

The hotel is nicely located (about 5 mins drive from Ortisei). We pre-booked for parking in advance so we got one in the underground garage. The hotel also provided a free transit QR code for us to use during our stay (so we need not use our car at all). The room was a bit on the small side. One minor complaint is that there's nobody at reception after working hours. They give you a phone number to message or call if you need anything, but I find it a bit inconvenient when requesting for something. They did get back to me though, but it took a while. A bonus is that they provide drinking water in one of their common rooms downstairs. Saved us from buying bottled water outside. Their breakfast selection was expansive, but a suggestion would be to maybe have their breakfast half an hour early. I believe it opens at 7:30am, but by that time, the breakfast area was super crowded already. Overall, it's a nice and comfortable stay.

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“Good experience - except for wifi”

I was here during middle of august for one week. I had a good experience. The staff is very nice and helpful and the rooms and other spaces are very clean. The breakfast is perfect, over our expectations. Also the parking area works great and is very private. But the wifi is nonexistent, it only wo… more

I was here during middle of august for one week. I had a good experience. The staff is very nice and helpful and the rooms and other spaces are very clean. The breakfast is perfect, over our expectations. Also the parking area works great and is very private. But the wifi is nonexistent, it only works in the lobby. We also wish for longer beds (the extra is bed is very short) and more space to but clothes, we had to put everything on the floor. To summarize, we are very happy about our stay at Smart Hotel and we recommend to stay here, would be amazing to upgrade the wifi so that it works.

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