Una Hotels Mh Matera

“Lovely hotel but in a remote location.”

This is a very nice hotel. The food is mostly excellent. It's a long way from the centre of Matera and is remote. There is nothing near to it. The room we had could have done with a chest of drawers. This was a complaint of our whole tour group.

“Needs better management”

Fantastic hotel. Had been in another hotel where the food was surprisingly ordinary, so coming here was a great treat, the food was divine! I teach and teach a lot of Italians who rave about their food in Italy so I was very keen to see if it was as good as they claim. The restaurant was very pr… more

Fantastic hotel. Had been in another hotel where the food was surprisingly ordinary, so coming here was a great treat, the food was divine! I teach and teach a lot of Italians who rave about their food in Italy so I was very keen to see if it was as good as they claim. The restaurant was very professional and the meals were amazing. Sadly the stay was let down by the standard of my room. The balcony was dirty and I had to ask to have it cleaned and the room itself was shabby, which was a great shame. There were marks on the walls, the lamp was stained and there were chips in the table top. Minor but not what you expect and just shabby management. There was only a shower in the bath so getting in and out was tricky as the shower screen was fixed so you had to really manoeuvre yourself carefully to get into the bath. There were extensive building works being carried out, inside the hotel as well as outside, so a lot of noise. A kango concrete breaker was used outside for the time I was there, which was very noisy as paving was being replaced. Then one afternoon, a cleaner decided to clean the floors with the noisiest machine ever, and once finished, 15 minutes later it was cleaned again with the same machine by another member of staff!! Very nosy indeed. These works should be done when it is not holiday time, so March and April at a push, not May. Shame as the setting was amazing and the restaurant was excellent.

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“Pleasant hotel but not really a four star!”

The hotel can be seen from quite a distance as it is situated on top of a hill, unfortunately quite a distance from the centre of Matera! Reception was OK but not really helpful or pleasant and were unable to provide me with a non-slip mat for the bath/shower - strange for a 4* hotel! My room howev… more

The hotel can be seen from quite a distance as it is situated on top of a hill, unfortunately quite a distance from the centre of Matera! Reception was OK but not really helpful or pleasant and were unable to provide me with a non-slip mat for the bath/shower - strange for a 4* hotel! My room however, was good with a large window looking out over the front of the hotel. The air con. control did have a mind of its own on occasions but kept the room cool. The bed was comfortable but the lighting for reading in bed was poor. The lighting generally was good. Storage space was an open hanging rail for your clothes and a few shelves; there was a large top cupboard but it wouldn’t stay open so I didn’t use it and there was also a small safe. The bathroom was good with a bath/shower and a good range of toiletries and like the room, very clean. Tea and coffee making facilities were available and a small fridge. The restaurant was large and airy but the service could be very slow, depending on how many tables were in use; the food was OK but nothing special, quite often only lukewarm when it arrived. Salt, pepper, salad dressings and olive oil, etc. were provided in sachets - more like a greasy spoon cafe than a 4* hotel! Breakfast was served in a separate breakfast room and had the usual cold selections, one or two bowls of fresh fruit, watery fruit juices and only two hot choices - scrambled eggs and bacon, but the cakes and pastries were very good with a good selection available. After dinner I like to go for a walk but there was nowhere to go from this hotel; the gardens were small with swimming pools and a fish pond. If you wanted to go into Matera, the only option was the local bus which stopped right outside the hotel during the day but I don't know if it ran during the evening.

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