Bw Signature Collection Hotel Paradiso

“Wonderful visit to Naples”

Lovely location if a little out of town, but very peaceful compared to the city! Views or the bay and Vesuvius amazing. The hotel's atmosphere was very calm and peaceful, we felt very comfortable and at home. Our room was a good size, extremely clean, very comfortable king size bed with lovely l… more

Lovely location if a little out of town, but very peaceful compared to the city! Views or the bay and Vesuvius amazing. The hotel's atmosphere was very calm and peaceful, we felt very comfortable and at home. Our room was a good size, extremely clean, very comfortable king size bed with lovely linen. We did pay for a "room with a view", which in fairness we got, but another floor higher would have been better. If you're really fussy it would be worth clarifying room at booking. The breakfast offer was amazing, beautiful fresh local produce, hot and cold foods, and amazing pastries. Of course the coffee is to die for! We also dined in the restaurant and had a lovely meal and had drinks from the bar. Lovely relaxing atmosphere, great service, helpful and friendly staff. Great value for money. We had a 5 star experience and would definitely return. Grazie mille Hotel Paradiso. Naples as a city is pretty full on, even as Londoners it seemed manic to us - but in a lovely way. We did a fair amount of walking around and never felt threatened or uncomfortable as you'd expect from such a large city. We used public transport a lot which was fine and very reasonable. Our 2 evening restaurant experiences were great, food amazing and very reasonable. Only downside one restaurant wanted us to do the whole pasta course, primo and secondo courses, so made it a tad difficult but we had a lovely meal in the end. Pompei is a must to visit as are the Catacombs. We were only there for 3 days so didn't get to visit many other places, so will definitely return.

less

“Complaint made about dangerously poor workmanship, sadly”

Perched at the top of the hill with fabulous views over Naples and Vesuvius. It has a rooftop terrace and restaurant with great food and service from the waiting staff. We had two single rooms which were fairly clean. However the bedding was not to the standard you should expect as there as no matt… more

Perched at the top of the hill with fabulous views over Naples and Vesuvius. It has a rooftop terrace and restaurant with great food and service from the waiting staff. We had two single rooms which were fairly clean. However the bedding was not to the standard you should expect as there as no mattress protectors which are a basic. The toilet was next to a window with no blind and so when switching on the light you could be seen from the pavement/roadside. The shower glass partition made it extremely tricky/ bordering on unsafe to enter/exit the bath/shower. The shower was very good though. Unfortunately the standard of workmanship in one of the rooms was so poor it was dangerous. The table which was fixed to the wall, came away collapsing onto my friends leg. She had literally just placed her hand on it and it collapsed. Thankfully the kettle which was on it had not boiled as that could have been even worse. She was moved to another room which of course was an inconvenience and a complaint was made regarding the manner with which it was dealt with. Their apology came with a cheap bottle of prosecco. Would we recommend this hotel, probably not sadly due to the dangerously poor standards of the rooms we booked. However all the waiting staff in the restaurant and bar were lovely and it had great views as mentioned before. Top tip there is a taxi rank just by the hotel and a lot cheaper than the hotel arranging transport.

less