Eurostars Residenza Cannaregio Hotel

“Lovely Place to Stay”

Located in a quiet area of Venice away from the hustle and bustle - I would recommend for anyone looking to stay in Venice. We found restaurants within a couple minutes walk and a main shopping street within 15 minute walk. It was about 30 minutes to St Marks Square (as per Google maps) but with ... more

Located in a quiet area of Venice away from the hustle and bustle - I would recommend for anyone looking to stay in Venice. We found restaurants within a couple minutes walk and a main shopping street within 15 minute walk. It was about 30 minutes to St Marks Square (as per Google maps) but with our meandering and popping into shops it did take longer (but that is part of the fun and charm of Venice). Expect a fair amount of walking unless you are prepared to pay for private water taxslis to get around. The hotel itself was as expected. It had rustic charm due to the exposed beams from the conversion. Decent sized rooms and clean. We stayed in a 3 adult two storey room. The bathroom and living area downstairs, a double and single bed upstairs. Only negative is that there could have been more lighting but this was only a minor issue. Staff were very friendly and their English was very good. My sister dropped her return ticket for the ferry in reception and didn't realise. The receptionist sought us out when we next passed through to make sure it was returned to her which was very nice and we were incredibly grateful. It was also a very convenient location for the ferry from the airport (and has its own Dock if you wish to go for a private water taxi).

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“Excellent! A fabulous find!”

Perfect smaller hotel in a quiet area but in walking distance of the top sites to visit. Leonardo on reception was helpful patient and nothing too much trouble. Speedboat transport to airport. Canal view, beautiful!

“Weekend with Friends”

We arrived straight to the entrance by private water taxi and were welcomed by pleasant reception staff. As we were early the hotel happily took care of our luggage whilst we ventured out locally for lunch. On return it was a swift check-in process and we were soon in our rooms. Very pleasant but... more

We arrived straight to the entrance by private water taxi and were welcomed by pleasant reception staff. As we were early the hotel happily took care of our luggage whilst we ventured out locally for lunch. On return it was a swift check-in process and we were soon in our rooms. Very pleasant but unexpectedly split with a lounge and bathroom on one level then a sizeable double bed on a mezzanine. Rooms cleaned everyday and everything functioned okay, TVs, Aircon and hairdryer. The shower is an over bath style and whilst okay, it did flood the floor via a leaky shower screen. Bar opens 19:00 - 23:00, would have preferred earlier for an aperitif before venturing out for the evening but otherwise we were served by a very pleasant barman and all prices were reasonable. On our last morning we paid for the buffet breakfast (€13 each) a typical continental fayre and sufficient but felt a little expensive. We left Venice by train and it was an easy walk, with suitcases, to the station. All in all would recommend and would return to this hotel, location perfect, a pleasant stroll in to central Venice with plenty of restaurants along the way.

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“A 3 star review for what should be a 3 star hotel now.”

Stayed here for the third time (first time was 20 years ago!) and the place was still the same. Rooms feel a little more dated now, alot more rough round the edges, old scuffed furniture, stains on carpet, wonky shelves. Definitely not as clean as it used to be. We found a previous guests earphon... more

Stayed here for the third time (first time was 20 years ago!) and the place was still the same. Rooms feel a little more dated now, alot more rough round the edges, old scuffed furniture, stains on carpet, wonky shelves. Definitely not as clean as it used to be. We found a previous guests earphone on the floor, an empty crisp bag from previous guests on a shelf and the room felt dirty. Stairs including guest stairs outside were all dusty. Shame, not as clean as i remembered. Also had to call reception one day as room had not been cleaned by 3pm. When we called they came up immediately though and were very nice. We were given room 209 which was a family room on two levels with a canal view. Room had a bath/shower which was terrible as the shower head was tiny and the bath did not drain properly. The room got very hot in the evening. A/C not adequate or functioning properly. Problem then was we had to leave our windows open all evening to let the heat out which meant the mosquitos got in and bit us in the night. Bitten lots, son especially all over face. Problem with the wooden ceiling/beams (which are very nice) you cannot see them. Room configuration didn’t really work as single bed is upstairs with main double bed. Only option downstairs is a sofa bed and with no bedside tables. Sofa bed was clearly very old and decrepit as has towelling underneath the mattress on one side to support it. Had a minibar that could fit our own drinks in (bottle of champers), 2 x flat screen tv’s with lots of channels but few English speaking channels. TV had USB port so could play our own films on it through flash drive and Netflix which worked well. Free wi-fi. Room also had a safe (free of charge). Tea/coffee making facilities were given (but no milk). A/C did not work. Hotel has a lovely courtyard area and bar. Pity bar doesn’t open until 7pm as would have liked pre-dinner drinks and it was raining one day and would have been nice to spend some time in there late afternoon but appreciate you can’t always account for that. Reception area was nice (nice smell also) and receptionist who checked us in and who we dealt with for the first part of the stay was very lovely. Receptionist checking us out didn’t even ask if we had a good stay? Breakfast was average. Unlimited buffet with boiled eggs hams cheeses fruit croissants breads yogurts etc. Bacon was good if you found a crispy piece but most of it was under-cooked and soggy. Fruit juice was abit watered down. Coffee from machine was ok. The best thing about this hotel now is the location. Right near vaporetto S. Alvise and a real nice tranquil authentic spot away from the big crowds. Al Spar 10 min walk away but another small supermarket called Conad only 5 mins walk. Bars/restaurants 5 min walk away. Real shame this hotels rooms have not been renovated in 20 years and the cleanliness standard has declined. I won’t be staying here again or recommending it any more unfortunately. A 3 star review for what should be a 3 star hotel now after a 3 visit comparison.

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