I Portici Hotel

“Deserves a far better rating than it currently has”

I loved this hotel. The location is very good as it’s next to a nice park that had a music festival on when we visited. It looks like it’s set up to have lots of musical events and there’s a bar there. As you leave the hotel it’s a straight walk right into the centre. Most of the area is pedestr… more

I loved this hotel. The location is very good as it’s next to a nice park that had a music festival on when we visited. It looks like it’s set up to have lots of musical events and there’s a bar there. As you leave the hotel it’s a straight walk right into the centre. Most of the area is pedestrianised. The hotel itself is very beautiful. Our stay included breakfast, and it was a delight! A lovely, high quality buffet with lots of options, including some gluten free breads/cereals etc you can request fresh squeezed orange juice and it is amazing! On the first two days breakfast was served on the second floor. This restaurant has the terrace. It was lovely to sit out and have breakfast. The terrace was also available for drinks later in the day. The second two days we had breakfast in the location of their Michelin starred restaurant. There’s no terrace 😔 but it was nice to see the room as it is lovely. One recommendation, the hotel needs to review its coffee and orange juice service as it always took a while and we even had to ask three times to chase up our drinks one day. But other than that, the service is very good and the staff are lovely. We had dinner in the hotel one night - in the pizza restaurant. A very good pizza and salad and the service was very good. We had a “compact” room and it was fine for our needs. Huge bathroom. Great shower. Lovely toiletries. The hotel Ali has a cafe attached and a beautiful patisserie.

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“Good hotel”

Good hotel and modern. Rooms were nice and spacious with everything you require. Breakfast was good and plenty to choose. The location was excellent and close to all the restaurants and bars

“Great location, would consider staying again”

Our stay at Hotel I Portici was a really enjoyable experience overall. From the moment we arrived, everything was very easy—staff were incredibly helpful, welcoming, and a pleasure to deal with throughout our stay. The room itself was great—we absolutely loved it. Comfortable, well-presented, and … more

Our stay at Hotel I Portici was a really enjoyable experience overall. From the moment we arrived, everything was very easy—staff were incredibly helpful, welcoming, and a pleasure to deal with throughout our stay. The room itself was great—we absolutely loved it. Comfortable, well-presented, and a perfect place to relax after a day of exploring. The hotel’s location is a major highlight. It’s within easy walking distance of everything we wanted to see and do, making it incredibly convenient for getting around the city. One thing to be aware of: there are street raves on Monday nights, and the noise can be quite loud. It kept us up a bit, but honestly, it didn’t take away from what was otherwise a great stay. If you can secure on-site parking, it’s definitely worth it—very convenient and helpful, especially if you’re traveling by car. We also really enjoyed the meals at the hotel’s restaurants—great quality and a nice bonus to have on-site dining options. A small tip for future guests: the “complimentary” water in the room isn’t actually complimentary—you’ll be charged for it (we learned that the fun way!). Overall, we’d happily recommend Hotel I Portici and would definitely consider staying again.

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“Don't be fooled by the online photographs and marketing”

I rarely write negative reviews, but my experience at I Portici was disappointing enough that I feel obligated to warn other travelers. For a hotel that markets itself as a 4-star property and charges premium rates, the reality falls far short of expectations. Customer service was poor from the mo… more

I rarely write negative reviews, but my experience at I Portici was disappointing enough that I feel obligated to warn other travelers. For a hotel that markets itself as a 4-star property and charges premium rates, the reality falls far short of expectations. Customer service was poor from the moment we arrived. Communication was difficult, staff members were often rude and unhelpful, and there was very little effort to assist guests. Housekeeping was also below average, with room cleaning that did not meet the standards one would expect at this price point. The hotel's rates are astronomical for what is offered. In my opinion, this is not a true 4-star experience—more realistically a 2- to 3-star property. One of the biggest disappointments is that the hotel feels like a collection of separate buildings and hallways put together in a confusing, nonsensical way rather than a cohesive luxury hotel. Many of the photos online create an impression that simply does not match the reality. There is no real luxury atmosphere, and some advertised features feel misleading. For example, what appears to be a beautiful terrace in the marketing materials is not what most guests would expect. To be fair, there were some positives. The restaurant serves genuinely excellent food and was one of the highlights of our stay. The hotel manager was also courteous and attempted to address our concerns by offering a €50 discount, which I appreciated. However, the problems went far beyond what a small discount could resolve. Unfortunately, even the bar experience was disappointing. The Negroni I ordered was poorly prepared and lacked the quality and presentation expected from a hotel of this category. My advice: if you are looking for a true luxury experience, spend your money elsewhere. Don't be fooled by the online photographs and marketing. I certainly wish I had chosen another property.

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