Phi Hotel Bologna

“A wonderfully comfortable stay with excellent hospitality”

We had a fantastic experience at Phi Hotel. From the moment we arrived, the staff made us feel genuinely welcome—friendly, attentive, and always ready to help with anything we needed. The atmosphere throughout the hotel is calm, stylish, and thoughtfully maintained, which made it an easy place to r… more

We had a fantastic experience at Phi Hotel. From the moment we arrived, the staff made us feel genuinely welcome—friendly, attentive, and always ready to help with anything we needed. The atmosphere throughout the hotel is calm, stylish, and thoughtfully maintained, which made it an easy place to relax after exploring the city. Our room was spotless, comfortable, and surprisingly quiet. The bed was especially good—supportive, cosy, and perfect for a great night’s sleep. Breakfast each morning was a real highlight: fresh, varied, and beautifully presented, with plenty of choice whether you want something light or something more indulgent. We also had dinner at the hotel restaurant one evening, and it was an excellent decision. The food was delicious, well-prepared, and clearly made with care. The service was warm and professional, and the whole experience felt relaxed and enjoyable. Overall, Phi Hotel delivered everything we hoped for—comfort, quality, and genuine hospitality. We left feeling refreshed and very well looked after. Highly recommended.

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“Fantastic Stay and the Adventure of the Yellow Shirt”

Location is fabulous, but it’s Bologna! Breakfast was perfect and lovely, but it’s Bologna! The hotel personnel we accommodating to my temporary crutches situation with occasional scooter, to the point they allowed me to park it in a downstairs closet that one of them sweetly called a garage. 😁 We … more

Location is fabulous, but it’s Bologna! Breakfast was perfect and lovely, but it’s Bologna! The hotel personnel we accommodating to my temporary crutches situation with occasional scooter, to the point they allowed me to park it in a downstairs closet that one of them sweetly called a garage. 😁 We decided to go back and stay there again and even as we left they offered us wrapped candies for the journey. Little did we know at the time, we did something we never do: left a yellow shirt behind. We emailed the hotel 🏨 to receive a prompt reply and how to get it shipped to us in the US. After a user error in my part paying for shipping, the box arrived and it felt heavy for one linen shirt. Inside, we found a pair of pants, socks, tee, and the yellow linen shirt. All belonged to us. We are delighted to have the items but even more delighted to report that the hotel personnel were kind, diligent and patient at every turn. When we go back to Bologna, and we will, we will gladly stay at the Phi Hotel. Thank you people at the Phi Hotel whose work each day may go unnoticed. You are appreciated.

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“A great place to stay in Bologna”

We spent 5 nights at the hotel, one in the hotel itself as we had to come early at the last minute and four in La Torre apartment. Everything was great. Rooms and apartment clean, comfortable and well serviced. Breakfast was plentiful and good value and there are several jolly places nearby if all … more

We spent 5 nights at the hotel, one in the hotel itself as we had to come early at the last minute and four in La Torre apartment. Everything was great. Rooms and apartment clean, comfortable and well serviced. Breakfast was plentiful and good value and there are several jolly places nearby if all you want is a croissant and cappuccino. The connected restaurant, Atipico, is also worth going to - good local food, with a buzzy atmosphere. Above all the staff, both at reception and in the restaurant, were wonderful. Friendly and helpful, nothing was too much trouble. Excellent

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“Multiple issues with room (including broken A/C, bedside lamp & lock) & false upgrade. But good location”

We stayed here in early May 2026. The big pro is the location -- it's super conveniently located just off the main piazza, a perfect spot for exploring Bologna. The staff are also very nice. Unfortunately that's where my positive feedback ends! TLDR: The A/C in our room was totally broken both nig… more

We stayed here in early May 2026. The big pro is the location -- it's super conveniently located just off the main piazza, a perfect spot for exploring Bologna. The staff are also very nice. Unfortunately that's where my positive feedback ends! TLDR: The A/C in our room was totally broken both nights we were there; the decor of the room was migraine-inducing with multiple things broken and no blackout blinds; and the hotel lied to us about an upgrade. On check in, we were told we'd been upgraded from a "cosy" room to a "classic". I was initially delighted until we realised this wasn't the case - the room we were in (306) was very much a cosy, as per the description on the website. It was awfully decorated (we must have gotten unlucky with the theme!), apparently with a "sun" theme though it wouldn't have been my taste. The room was painted all black with these bright strip lights running throughout - which meant your options were either "bright bright bright" or "barely see". The paint needed a top up; and the entire room felt in need of a refurb: the door lock was broken (ridiculously someone last September also commented on this with regards to the same room) and the bedside table lamp didn't work - though someone had previously tried to fix it with sellotape. Bigger issues were that the bedroom curtains are not black out (see the pic to see how much light got in - it would be unsleepable without an eye mask); and bigger still that the A/C didn't work for *both* nights we were there, leaving the room stifling hot. When I noticed our room was hot on arrival I asked them to turn the A/C on, which they promised us they would do (they control all A/C from the main desk and not the room itself, which is odd). Came back in the evening and thought it still felt awfully hot - struggled to sleep. The next morning I asked them to make it colder in the room, which they promised to do - only to come back to the same issue. At this point it was about 9.30pm at night and though they did try multiple times to fix the A/C, they eventually accepted it was broken and provided a fan once I asked for it. The next morning they offered to arrange a 10% discount -- which in truth I think is a little low given no A/C & the lack of meaningful curtains made it hard to sleep. Should also add that the room was quite noisy given it faces right out to the street. All in all, disappointing; absolutely not what we'd expect from a 4* hotel and despite the location not worth the money. We've been fortunate enough to stay in lots of hotels of all sorts of standard & vibe and we're usually very happy -- but for the price here, you can do infinitely better.

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