Grand Hotel Olympic

“A good trip”

Great location. Enjoyed being on this side of Rome. Lovely in the evening. Good restaurants and bars nearby - great atmosphere. The hotel is fairly basic but clean. The staff at reception were very polite, cheerful and helpful. Breakfast was adequate. There was nothing to complain about. It did th… more

Great location. Enjoyed being on this side of Rome. Lovely in the evening. Good restaurants and bars nearby - great atmosphere. The hotel is fairly basic but clean. The staff at reception were very polite, cheerful and helpful. Breakfast was adequate. There was nothing to complain about. It did the job.

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“Not a 4 star hotel. Disappointing.”

No way is this a 4 star hotel. It's a 3 if I'm being generous! The rooms are basic. Our room had the curtains half hanging off the rail. Room was clean enough and the towels changed daily. The beds were hard and the pillows , of which we only got 1 each ,weren't much better. The bar that is adver… more

No way is this a 4 star hotel. It's a 3 if I'm being generous! The rooms are basic. Our room had the curtains half hanging off the rail. Room was clean enough and the towels changed daily. The beds were hard and the pillows , of which we only got 1 each ,weren't much better. The bar that is advertised on the booking sites , wasn't open at all during our entire stay. No irons available at the hotel. Rooms are very noisy with street traffic until around midnight. On the plus side it was a nice location. 5 minutes walk to the Vatican. 5 minutes walk to the metro system, which puts you within easy access anywhere in the city. Lots of nice restaurants and a couple of nice bars nearby.

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“Some good points....some bad points”

Let's start with the good - good location and friendly knowledgeable staff. Unfortunately that's all I can say about the good. Bad points - tired, dated, noisy hotel (absolutely no sound proofing) with a basic continental breakfast. We had a standard double which was very small and consisted of w… more

Let's start with the good - good location and friendly knowledgeable staff. Unfortunately that's all I can say about the good. Bad points - tired, dated, noisy hotel (absolutely no sound proofing) with a basic continental breakfast. We had a standard double which was very small and consisted of what I can only describe as camp beds with very hard thin mattresses. The bathroom was small and had an odd smell. There are no toiletries or coffee making facilities. On our first night we had a group of school children screaming, running, banging on doors in our corridor. Eventually by 2am we couldn't take anymore and told them to be quiet and go back to their rooms. We went down to reception to complain....of course no-one was there, however the teachers responsible for these children were having a lovely time down there, even though they could quite clearly hear the children running wild. They very quickly went to sort them out! The next morning we complained to the staff and they immediately changed our room and gave us a bottle of wine as an apology. Our next room was much better but once again basic and the smell from the bathroom was worse than the room before. The hotel building is a lovely old building which is slowly being modernised, however the decoration does look a bit shabby in places. If and when done properly I'm sure this hotel would be stunning. Whilst we appreciate this hotel is in a good location in a world famous capital city the room rate they charge, for the standard they provide, is pretty extortionate. Breakfast was once again basic, coffee and juices weak....but croissants fresh and tasty. We're not ones to normally complain but on this occasion we felt we needed to say something and thankfully the helpful staff did sort out our problem. They now just need to enhance their service, standards and facilities to reflect the price they charge and it would be a lovely hotel.

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