Hotel Canova

“Very helpful reception,Great location but disastrous rooms.”

First of all I should insist on how great all staff and reception are. They all were very kind and helpful . We had an incident in the airport and arrived quite later than usual check-in hours right before the front desk would shut down.Though the lovely girl in the reception ,whom I am afraid I do… more

First of all I should insist on how great all staff and reception are. They all were very kind and helpful . We had an incident in the airport and arrived quite later than usual check-in hours right before the front desk would shut down.Though the lovely girl in the reception ,whom I am afraid I don’t know her name, stayed after her designated working hour and helped us with check-in. She answered all our questions and helped us to find a place to eat dinner. Not only her but also all of her colleagues were such a great help and made our stay as pleasant as possible. There only a slight problem that the front desk hours is 8 am to 9 pm. So if anything happens at night it might be hard because you have to contact them by hotel numbers and they are present there. About the hotel I would definitely say that the location is THE BEST. A 10 minute walk to coliseum, 20 minutes to Trevi fountain,pantheon, just near bus stops and metro. We even was able to walk and discovered the town towards trastevere and prati neighborhood since the hotel is monti. Though bare in mind that monti has uphill and downhills. As I said termini station is just around corner but I would recommend not going there even in daylight since it’sa bit sketchy. The biggest problem about this hotel is the building itself. It is very old and that made the stay so inconvenient . The bathroom stinks so bad we couldn’t stand it in the room . The shower place is literally 90 sqft and so small. The bidet and toilet are so close together and badly designed that your head is in toilet when using the bidet . Other than the room, the lift only fits two people and shakes quite a lot while using it. The lobby is fine but I would strongly suggest them to renovate their rooms and elevator. Not only their rooms, toilets , bathroom. Their room facilities are not good enough. The beds were not comfortable and the blankets were stinky so we were forced to use the sheets only. All in all I can’t say I enjoyed staying in the room due lack of facilities and convenience but meeting their lovely staff was worth staying there. If you are not so tackled with rooms and so high standard this hotel is right for you.

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“Nice location, otherwise - may be better”

Nicely located the hotel is outdated and worn out. They advertise breakfast, but do not provide it, and there is no arrangement with business nearby. Fortunately one block away at the square there is a café open from 7 AM The hotel does not provide the key - only numbers to dial on the door. The re… more

Nicely located the hotel is outdated and worn out. They advertise breakfast, but do not provide it, and there is no arrangement with business nearby. Fortunately one block away at the square there is a café open from 7 AM The hotel does not provide the key - only numbers to dial on the door. The refrigerator - type of the devices, which are normally installed in the furniture - in our room was standing on the floor. The blankets were not provided (not a big deal in August). The beds were covered by colorful coverings, which arrears not cleaned for a long time. Bed linen they change once in three nights (their policy announced in the room)

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