Hotel Cilicia

“Perfect for short stay great location”

Warm friendly greeting on arrival gentleman was polite helpful. Room was clean and tidy unfortunately the shower well that was a experience for my husband as it was very small cubicle .shower curtain was tatty and there was mould around the cubicle that I’m sure with a good scrub would come off. ! … more

Warm friendly greeting on arrival gentleman was polite helpful. Room was clean and tidy unfortunately the shower well that was a experience for my husband as it was very small cubicle .shower curtain was tatty and there was mould around the cubicle that I’m sure with a good scrub would come off. ! There is meant to be a bar service but it’s not really maned waited a long time to get a drink which seem to annoy the female on reception. The hotel is perfect for short stay great location metro was easy to use lots of shops nearby too. Breakfast was pleasant and has a nice out side space too. Hotel is just a bit dated needs a bit of tlc but overall a lovely stay. It’s 3 star 🌟 good value and would recommend for short stay great location.

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“Secure your belongings.”

I booked this hotel as a surprise for my dad, when booking I selected a twin room. On arrival I was told there was no twin rooms available and that we would have to have a double. Not a massive issue, we realised once in the room that we could split the beds ourself, so that’s what we did. The next… more

I booked this hotel as a surprise for my dad, when booking I selected a twin room. On arrival I was told there was no twin rooms available and that we would have to have a double. Not a massive issue, we realised once in the room that we could split the beds ourself, so that’s what we did. The next morning we left the room and went out for the full day, unfortunately my dad had his passport and wallet stolen so we were in a-bit of a panic on returning to the hotel (not the hotels fault) as of what to do about getting home etc. once in our room we made arrangements to pay for emergency travel documents and I paid for these, but when looking for my bank card I realised £60 had gone out of my purse that I left inside 2 bags in my room. I went to see a male on reception to explain that money had gone missing and a room attendant must of been in and taken it as the beds had been made etc and we’d been out all day, this money was £ not € so I know I hadn’t spent it as I’d been using my Apple Pay to pay for things. The male blamed it on myself and said it shouldn’t of been left in my room, I asked if he knew which room attendant had cleaned our room to which he replied no, he then said he would have the director of the hotel contact me the following morning. Nobody contacted me the next day so I went back to reception to be snapped at and told it was my own fault. The same night this same male was on reception again, we had gone into the bar area to order a couple of drinks as it was the last night of our stay and wanted to relax in the hotel. We was told the bar was closed and only soft drinks were available, I opened up the website to check the bar details as I was sure it said 24hr bar and it was only 8.30pm. The website stated 24hrs, I shown this to the male to which he replied “no I’m not a bar man and I’m not serving you drinks” he was so rude, I’ve paid to stay in a hotel as a surprise for my dads birthday, wasn’t rude in anyway even when I realised money had been stolen from my purse to be treated like dirt. When booking to stay somewhere you are also paying for a service and the service was poor, the hotel was very dated and had very little staff. After reading other reviews I’ve now realised it’s a common theme of people having money stolen. I wouldn’t return back to this hotel, and I don’t recommend anyone else booking here.

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