Nh Collection Roma Palazzo Cinquecento

“Excellent Hotel and staff”

Spent 4 days in Rome at this hotel. Hotel is in a good location and right next door to the main train station. A lot of attractions are walkable but we got taxis everywhere as very hot. Staff at the hotel are fantastic and could not be anymore helpful. They also made some great restaurant recomm… more

Spent 4 days in Rome at this hotel. Hotel is in a good location and right next door to the main train station. A lot of attractions are walkable but we got taxis everywhere as very hot. Staff at the hotel are fantastic and could not be anymore helpful. They also made some great restaurant recommendations. We had a suite, which was very good and spacious. My daughter had her own space in the living room and said the sofa bed was comfortable. My bed was also really comfortable and nice pillows. A really big thank you to Elisabetta from guest relations. This was a last minute booking for us and she helped us book tours. Which are normally sold out this late. Great knowledge of all that Rome had to offer and all tours and tickets were perfect. We will return to Rome and this hotel, we have to now, as we have thrown our coins into the trevi fountain. Thank you to all the team at the NH.

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“Luxurious hotel right next to main train station in Rome”

Just an overnight business stay but so convenient to take the Da Vinci express train from the airport to the main termini station in Rome and literally cross the road to this hotel. I had a lovely room overlooking the small garden and station square and considering the location I was pleasantly sur… more

Just an overnight business stay but so convenient to take the Da Vinci express train from the airport to the main termini station in Rome and literally cross the road to this hotel. I had a lovely room overlooking the small garden and station square and considering the location I was pleasantly surprised to be able to sleep with the window open without too much noise. Check in was efficient and friendly and super breakfast the next morning. My only criticism was a very slow waiter at around 5.30/6pm when a group of us wanted one drink before dinner and after 30 mins and a service of crisps, nuts and snacks and still no drinks, despite asking a few times, a few colleagues gave up and left.

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“Just ok”

We originally booked Hyatt Regency Rome Central, but due to delays in opening, Hyatt comped our stay at NH Roma instead. Since it was technically free, I did not have high expectations. We were on the second floor, facing the street. You can definitely hear the street noise, street sweeping, garbag… more

We originally booked Hyatt Regency Rome Central, but due to delays in opening, Hyatt comped our stay at NH Roma instead. Since it was technically free, I did not have high expectations. We were on the second floor, facing the street. You can definitely hear the street noise, street sweeping, garbage truck, etc.. Our stay also included daily breakfast buffet, it was fine. But we got bored on day 3. Housekeeping was minimal, I really don’t think they vacuumed our floors at all. I wrote a note for housekeeping that are shampoo bottle was empty, and yet they did not even bother swapping. My note was untouched inside the shower. The shower stall was very small, but the pressure was great. We do love the convenience next to Roma Termini. But I doubt I would pay to stay here again.

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