Mercure Milano Solari

“apartment good , but poorly equipped kitchen/TV”

I stayed, solo traveller, November-2025 in one of the 8 apartments that have a separate entrance from the street beside the entrance to reception. I arrived early before midday and after a short wait my room was ready and the male receptionist was helpful, courteous, efficient and had perfect Engli… more

I stayed, solo traveller, November-2025 in one of the 8 apartments that have a separate entrance from the street beside the entrance to reception. I arrived early before midday and after a short wait my room was ready and the male receptionist was helpful, courteous, efficient and had perfect English, as was the checkout staff. The 1-bed apartment was clean, modern, spacious although the bathroom had a bad smell from the drains which I solved by opening the tilting window (after I found a key). I could hear noise from the street at night but earplugs solved that problem. The bed was firm and comfortable. Very convenient location for Navigli and Duomo (20mins by tram) and south-central Milan, and metro M2 and trams lines10 and 14 stop beside the hotel. For people who want to be near a supermarket there is a new LIDL supermarket around the corner (couple of minutes walk). For people who want fast-food there is a late-opening Burger King next door, plus various pizza/pasta places right outside the hotel and other restaurants a short walk nearby, and at least two coffee shops within a few minutes walk. For people with luggage coming from Linate via M4, the more step-free access is to exit M4 at De Amicis, take the elevator or escalator up to the street, then take Tram 14 southbound at the nearby stop to get off at Solari stop outside the hotel (which is 3 stops later). Otherwise the transit change between M4 and M2 at San Ambrogio involves a lot more walking and a lot more steps up and down that are hostile for large luggage. A negative was the claimed "fully equipped" kitchen which was inadequate, (and easily fixable by Accor). There was no teapot (unthinkable for tea drinkers), no drinking glasses for wine or juice, only a *single* spoon/knife/fork/teaspoon, a single ceramic cup, a single plate/bowl etc! Minimalism to the extreme for no real cost saving. No microwave. No cleaning utensils or dishwashing soap. The Electric-kettle did not work but reception resolved that on the same day which was really helpful. The cooker (old slow hotplates) and oven and capsule coffee-machine and refrigerator all worked well. There was only a single English-language TV channel (France24 rolling news), no BBC, no CNN etc which is poor for international visitors. Accor should improve these inexpensive aspects of the kitchen equipment and TV channel choice for English speaking visitors.. So if you are thinking of the apartment rooms at the Solari, this should help you decide. Despite the kitchen shortcomings, I would use these Solari apartments again.

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“Not cheap”

Our welcome was very warm on a very damp day in Milan. We have been members of the Accor group for many years using there hotels around the world. However this time it counted for nothing. After a few hours in our room it was clear the AC wasn’t working the shower leaked all of the bathroom. It … more

Our welcome was very warm on a very damp day in Milan. We have been members of the Accor group for many years using there hotels around the world. However this time it counted for nothing. After a few hours in our room it was clear the AC wasn’t working the shower leaked all of the bathroom. It took 24 hours and a very stickie night’s sleep before the AC was sort of improved. But not fully effective. The shower continued to give us a swimming pool in the bathroom. Maid service was very good apart from on the Sunday morning when she was cleaning rooms at 8am, ok they have to be cleaned but 8am on a Sunday. Check out on the Tuesday morning was not much better the member of staff wasn’t able to give us an invoice with out help from a manager. Really!!! The building is clean, food on offer is not great. On a plus point loads of great places within a few mins walk

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