Stelle Hotel The Businest

“Lovely stay and Jonida on reception saved our day!”

This hotel is located in a busy part of the city next to the railway station. We were warmly welcomed by receptionists who were both extremely helpful and efficient. Room was lovely, comfortable and clean also very quiet considering location. Breakfast was ok and served by a very polite, helpful ... more

This hotel is located in a busy part of the city next to the railway station. We were warmly welcomed by receptionists who were both extremely helpful and efficient. Room was lovely, comfortable and clean also very quiet considering location. Breakfast was ok and served by a very polite, helpful waitress. We would like to thank Jonida who was on reception whilst we were waiting to be picked up for a trip to the Amalfi coast. She had experienced another couple who had been waiting outside the hotel and had missed their day trip because they had been told the wrong address. Jonida suggested that we rang the tour company to double check our pick up and... we had been told the wrong address!! We managed to race across to the correct hotel and thankfully had our day trip. Thanks again Jonida for looking after your guests and going that extra mile to help...you're a star!!

less

“Convenient location in the center of Naples”

The hotel is conveniently located in the center, on walking distance from the railway station. I had a king suite which was very spacious, quiet and comfortable, with a separate seating area and work desk. The breakfast was not that special and served in a small room - maybe because it was on a S... more

The hotel is conveniently located in the center, on walking distance from the railway station. I had a king suite which was very spacious, quiet and comfortable, with a separate seating area and work desk. The breakfast was not that special and served in a small room - maybe because it was on a Sunday.

less

“READ BEFORE YOU COME TO NAPLES”

Stayed here for 5 nights with my fiancé (M24 F22 from Scotland) and the first part of this review is nothing to do with the hotel but I would just like to make anyone who reads this review aware of a few things that we found out during our stay in Naples. Firstly, we did not feel safe at all dur... more

Stayed here for 5 nights with my fiancé (M24 F22 from Scotland) and the first part of this review is nothing to do with the hotel but I would just like to make anyone who reads this review aware of a few things that we found out during our stay in Naples. Firstly, we did not feel safe at all during our stay. There are a lot of dodgy characters walking around, especially at night - we saw a woman, clearly on something, walking around with no pants on, we saw guys with baseball bats as well as guys with huge winter jackets on in 30°C heat clearly concealing something, but also with sandals on??? 🤔 However, I think for us, the main thing was the driving here, and, sorry anyone from Naples reading this, but you are a bunch of lunatic drivers. It seems to us that there are no rules of the road in Naples, it's an absolute free for all, and it's actually a bit ridiculous. Something as simple as crossing the road felt so dangerous to us because even at a designated crossing area, no one will stop for you. You have to actually start walking across the road and just hope and pray that the cars will stop for you then, or else they'll just swerve around you. One moment sticks out in particular though, where we were genuinely milliseconds away from getting run over by an idiot on a moped, he was so close to hitting us and then he started shouting at us and going crazy at us, as if we were in the wrong even though he was driving up the WRONG SIDE OF THE ROAD, like I said - lunatics. But yeah, we did not feel safe, so much so that we'd come straight back to the hotel after our excursions, much earlier than we usually would on these kind of city breaks just because we did not feel safe walking the streets due to the dodgy characters, dodgy areas and the lunacy of the driving. So, just be wary of that if you do visit here. Now then, regarding the actual hotel. I'll start off by saying that the staff were very friendly, which was a nice change of pace from the majority of other staff encounters we had out and about in the city. There was one woman in particular, short dark hair, I didn't catch her name, but she always greeted you with a smile, very friendly. Our room was nice and clean, had a mini bar, TV, shower, and air conditioning. Mini bar was a bit expensive for what it was but I suppose that kind of thing is to be expected. There were, however, two issues I had with the room. 1. The A/C stopped working after day 1 2. The shower had two heads, one main, big head and then a smaller second head, for some reason the water flow just started coming out of the smaller one with not as much pressure and just in an awkward position and we couldn't get it back to the main shower head. Final thing I'd like to mention is that the breakfast at the hotel was very poor, hardly any options and not very good options at that. The pineapple juice was class though. Also fair play if you've read all of that, absolute novel.

less