Hotel Cerere

“Gran atención en la Residence”

The hotel is magnificent, the beach is very clean, my room in the Residence was very clean, I traveled to Paestum in July and they treated me very well, but I want to highlight the attention and the good reception service of the night gentleman I think His name is Gianfranco, every morning he mak... more

The hotel is magnificent, the beach is very clean, my room in the Residence was very clean, I traveled to Paestum in July and they treated me very well, but I want to highlight the attention and the good reception service of the night gentleman I think His name is Gianfranco, every morning he makes me the best Cappuccino I've tried during my stay in Italy, 5 stars to the South American.

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“Great place”

This is very nice hotel, walking distance from the beach. They have their own beach with all facilities and the beach gets started from 1st of June. The hotel is clean, lots of parking, great service and a wonderful breakfast. A very comfortable bed, nice shower. Helpful staff. Highly recommended.

“The area is suitable to just chill by the pool or go to the beach but I think we would have been stuck without the car.”

Positives 1. Parking for the apartments is right next to the apartments. 2. There is a decent sized swimming pool that we had access to next to the apartment so we didn’t need to use the bigger pool that was used for weddings. 4. The pool we used was a 1 minute walk from the apartment and wasn’t... more

Positives 1. Parking for the apartments is right next to the apartments. 2. There is a decent sized swimming pool that we had access to next to the apartment so we didn’t need to use the bigger pool that was used for weddings. 4. The pool we used was a 1 minute walk from the apartment and wasn’t busy. 5. The bedroom was of a good size. 6. The kitchenette was functional. 7. It was possible to wash our baby in the bathroom, although tight the shower was big enough to put our travel inflatable baby bath in the base. 8. Beach was very nice as long as you sat in the 3rd row of chairs it was free. 9. The smell of eucalyptus trees on the way to the beach was nice. 10. The sea was a 10 minute walk, even with the baby and the heat it was easy to do and didn’t use the shuttle bus once. 11. Local shops are limited but good enough. (Didn’t find any baby formula though) 12. The staff were as accommodating with questions as my no Italian and their broken English allowed. 13. They let us settle our bill the night before we left as we were leaving early and they said there would only be a skeleton staff. 14. Using toll roads it’s only about 1 and half hours from Naples airport. (Don’t leave “avoid tolls” on like I did initially as that drive wasn’t fun and took and extra hour) 15. Toll was €2.10, I used cards and this worked every time although the transaction on a Sunday didn’t appear on my statement for 2 days, all other days the toll came off the card immediately. 16. We used the big pool in the photos once. It was nice and the baby liked it on a day when there weren’t any weddings. 17. Paestum really was very close and fully worth a visit. 18. Pompeii was only about an hour away with a €2.10 toll each way. 19. Decent safe in the bedroom, could fit my 13” laptop. 20. Hair dryer in bathroom was ok. Negatives 1. The large pool was closed for weddings between 12:30 and 15:30 and not cleaning as we had been told. 2. We weren’t disrupted by the weddings but they were every day from what a guest staying in the main hotel said. 3. No kettle in the apartment. 4. No iron in the apartment. 5. Massive sink in a small bathroom was a bit odd. 6. The shower, glass door runner always jammed and had clearly been “repaired” at some point. The kitchen tap and the shower water are connected so don’t use them both at the same time or the temperature gets very severely affected. 7. The apartment only had a single free bed linen change which did not include a room clean. 8. There was a €40 charge to clean the room which included towels and bed linen change 9. The AC only went down to 21° 10. The large AC unit outside between the apartments and the car park was very noisy and could be heard in the apartment at night. 11. Reception staff had better English than I have Italian, not really a bad point but a bit difficult as I have no Italian. I used google translate a lot. 12. Breakfast was very limited. We only had it once. Our friend staying in the hotel brought her own in the end and had it with us. 13. Parking exit gate required you to get out of the car and press a receipt buzzer. I can understand this on the way in but the way out wasn’t very helpful as the buzzer was then on the wrong side for the left hand drive hire car so you had to get out. 14. The beach was great but there wasn’t any restaurants/food directly attached and what was available at the other beach restaurants was nice but don’t use google for their opening times, we spent our entire time missing food. 15. The local bar on the other side of the road was very noisy reasonably late. We weren’t affected too badly but if we had been in the apartments close to the road it would have been annoying. 16. Don’t leave the doors or windows open in the apartment whilst cooking as it stops the AC from working and they may even have to come and reset it. 17. Not a hotel negative but car rental related, the Avis/budget car rental desk is not In Naples airport arrivals hall, it is about a km away, should have trusted google maps on this one and not the broker. 18. Again not the hotel’s fault but mosquitoes are vicious in the area. Didn’t get bitten in the room but did everywhere else.

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“Disappointed”

The private beach is charged at 15 euro a day, if you want to sit anywhere but the back of the beach. There are no proper facilities at the beach, just a very primitive toilet in a hut. They don’t tell you there is a charge when you book or when you check in, they leave it to a very very aggress... more

The private beach is charged at 15 euro a day, if you want to sit anywhere but the back of the beach. There are no proper facilities at the beach, just a very primitive toilet in a hut. They don’t tell you there is a charge when you book or when you check in, they leave it to a very very aggressive lifeguard to insist on cash immediately unless you move to the back line. It was a humiliating and upsetting experience. We also noted that Italian families were not asked to pay anything, so very discriminatory. The hotel pool is nice but you can only use it for very limited hours 9.30-12.30 and 15.30-18.30, they did at least tell us about this at check in. Breakfast is ok, but nothing g special at all. The hotel and pool are beautiful, top floor rooms overlooking the pool are the nicest. The cleaning staff, breakfast staff and reception staff and bar staff are all very friendly and helpful. It is just such a shame the experience has been marred by aggressive and unfriendly beach lifeguard.

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