Hotel Antico Borgo

“Hidden gem”

We had a wonderful week in Riva at Hotel Antico Borgo, this charming small, friendly hidden gem was a real delight. Located in the historic traffic free part of the town we thoroughly enjoyed wondering around the cobbled streets and eating in the many restaurants near by. Our room was clean and al… more

We had a wonderful week in Riva at Hotel Antico Borgo, this charming small, friendly hidden gem was a real delight. Located in the historic traffic free part of the town we thoroughly enjoyed wondering around the cobbled streets and eating in the many restaurants near by. Our room was clean and although we didnt have a balcony the window over looking the street below was very pretty. Breakfast was good and the staff very attentive and got to know our coffee order very quickly. A special thank you to the staff who helped my husband who had a medical problem, the receptionist very quickly arranged medical help and also provided translation as our Italian is very limited. This hotel may be small but it has a warm and welcoming atmosphere. The roof terrace is beautiful, looking over all the roof tops and up at the mountains is one of the best things about the hotel.

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“Small & friendly”

We stayed at this hotel the first week in October, we arrived late, check in was quick & easy. We missed evening meal but a cold plate of food & water was left in our room. First impressions were small, very quiet but most importantly clean & comfortable. No kettle as like most Italian hotels but w… more

We stayed at this hotel the first week in October, we arrived late, check in was quick & easy. We missed evening meal but a cold plate of food & water was left in our room. First impressions were small, very quiet but most importantly clean & comfortable. No kettle as like most Italian hotels but we asked at reception and were lucky enough to get one the next day. We also asked for extra pillows & realised some plug sockets were 3 pins so borrowed an adapter. We left our bags & went out for a walk and was really surprised how quiet it was at 10pm there was no shops open & most places started to close, just the odd restaurants and bars open. It was pretty chilly too. After a good nights sleep we opened our curtains to a lovely Mountain View on the fourth floor to the front of the hotel with a small balcony. Breakfast was adequate, it was just the same everyday. The cold selection was ok but in my opinion a couple of more hot options would have been better, maybe some beans or tomatoes ( we just had scrambled eggs & sausage everyday). Evening meal you got to choose the day before from a set menu, we had some nice dishes but also some weird combinations that weren’t so good but it was acceptable. The restaurant is very small and the tables are so close together it can feel awkward sometimes. Breakfast you sit where you want but evening meal you get allocated a table for the week. We met some lovely couples who you can’t help but talk to as your sat so close, usually we like to keep ourselves to ourselves, but everyone was genuinely lovely we would swap tips & share the places where we’d been. Riva in general we found to be absolutely beautiful just a bit too quiet at night for us and losing the sun behind the mountain at 3.30pm it would become chilly, but we still thoroughly enjoyed our trip & stay at this hotel all the staff are very pleasant, helpful & hardworking. It’s a good base to explore the north of the lake.

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“Beautiful Hotel & Views, But Food & Management Disappoint”

Beautiful Hotel & Views, But Food & Management Disappoint The hotel itself is beautiful with stunning views, very clean facilities, and incredibly helpful staff. However, there are a few areas that let it down. The mattresses are extremely hard, making it difficult to get a good night’s sleep. Mo… more

Beautiful Hotel & Views, But Food & Management Disappoint The hotel itself is beautiful with stunning views, very clean facilities, and incredibly helpful staff. However, there are a few areas that let it down. The mattresses are extremely hard, making it difficult to get a good night’s sleep. More concerning, though, is the attitude of management. They seem overly defensive and dismissive of guest feedback — it’s clear that here, the customer is not always right. The biggest disappointment, however, was the food. During our stay, we encountered uncooked pasta, slimy lasagna, and very dry chicken that appeared to have been cooked well in advance. When I asked about the lack of butter with the bread rolls, I was told, quite bluntly, that “the English don’t eat butter” — and the manager refused to consider otherwise. If you’re looking for a beautiful place to stay, this hotel delivers. But if food quality and guest service are important to you, I would strongly recommend dining elsewhere during your stay.

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“Not a 4-star experience.”

Staff does its best to provide good service and location is good however after a recent stay there I question why this hotel can claim a 4-star rating status. Multiple flights of stairs are required for most rooms and although there are elevators, stairs seem to be required regardless. My room had … more

Staff does its best to provide good service and location is good however after a recent stay there I question why this hotel can claim a 4-star rating status. Multiple flights of stairs are required for most rooms and although there are elevators, stairs seem to be required regardless. My room had an old and very hard and lumpy mattress that felt like innersprings were poking up through the mattress. I cannot believe that no other previous guest either noticed it or alerted the staff or that there’s not a quality control person who’s responsible to inspect the bedding periodically to make sure it’s in good condition. keeps Breakfast was nothing special and I sense that hotel caters to groups of older folks on tours, which really makes all the less sense.

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