Hotel Giardino Verdi

“Nice place to stay”

Nice, clean and modern hotel. Helpful and friendly staff. Spacious rooms with comfortable beds. I pleasant surprise for us was the roof-top sundeck with pool and beautiful view of the mountains. Great location.

“Nice staff, great location, horrible design”

This has to be one of the worst designed hotels ever. No wardobe, just a series of silly pullout hooks on the wall. A chest of drawers that you have to push instead of pull to open; a shower in which you risk your life either slipping or scalding or freezing thanks to the user-unfriendly taps; no … more

This has to be one of the worst designed hotels ever. No wardobe, just a series of silly pullout hooks on the wall. A chest of drawers that you have to push instead of pull to open; a shower in which you risk your life either slipping or scalding or freezing thanks to the user-unfriendly taps; no hooks to hang anything; no protection from slipping; all-black light switches which would defy the skill of a Boing 747 pilot. However the room is spacious and quiet. Very nice staff and excellent breakfast. the hotel is perfectly situated for the lake. A big negative is the lack of anywhere to park in the vicinity.

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“Nice...but please note”

Modern hotel, excellent location, clean, very good breakfast. A few cautions.... 1) My room had a shower unit & bathroom completely in trasparent glass, hence zero privacy whilst having shower or using toilet. 2) Hotel offers reduced price road parking (strisce blu). Often difficult to park due to … more

Modern hotel, excellent location, clean, very good breakfast. A few cautions.... 1) My room had a shower unit & bathroom completely in trasparent glass, hence zero privacy whilst having shower or using toilet. 2) Hotel offers reduced price road parking (strisce blu). Often difficult to park due to limited spots in vicinity of hotel. 3) No wardrobes. You hang your clothing very close to the bathroom sink thus subject to splashes

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“Great space, poor customer service”

Spent 2 nights at the Giardino Verdi as part of a 10-day road trip around Lake Garda - and it was a brilliant base from which to explore Riva del Garda. The hotel has clearly been recently renovated, resulting in an ultra-modern, clean look and feel - very different to the more traditional hotels e… more

Spent 2 nights at the Giardino Verdi as part of a 10-day road trip around Lake Garda - and it was a brilliant base from which to explore Riva del Garda. The hotel has clearly been recently renovated, resulting in an ultra-modern, clean look and feel - very different to the more traditional hotels elsewhere around the lake. Sometimes in an effort for clean, slick lines, functionality has been forgotten, but a comfortable stay nonetheless. The hidden gem here is the rooftop terrace - superb. A tranquil spot with a jacuzzi, loungers, bean bags, yoga studio and sauna. Brilliant to unwind after a day of exploring. But, aside from the wonderful lady at breakfast (who spent 21 years in Lewisham), the staff need to have some level of customer service training as they have none - the receptionist in particular! The hotel is located within a restricted car zone, which you can normally access if staying in the area. We drove through it only for the receptionist to appear quite aggrieved that we had done (see picture saying we could), despite no prior warning, and that she would “try” and ensure we were not fined. On checking out, I asked if it had been resolved: “I’ve submitted the form; we’ll now have to see” I really expected a £200-a-night hotel (yes, parking is £30/night, bumping up the cost, and is a 10-min walk away!) to take its responsibility to its guests seriously, and that starts with ensuring we’re not incorrectly fined - just as other hotels on our trip did. Ultimate question: would we return? No - not at the cost, the attitude of most staff and availability of other quality accommodation in Riva.

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