Hotel Savoy Palace - Tonelli Hotels

“A hotel you want to return to”

A lovely hotel with superb staff The food was excellent and a great choice It had a certain style which was very refreshing

“Wonderful Hotel”

We stayed here for over 2 weeks whilst exploring Lake Garda & the surrounding area. Location is ideal 5 minutes down to the lakeside & 15 -20 min walk into Riva Town & the ferry terminal. Our room had an amazing view of the mountains, the balcony had room for table, chairs & 2 sun loungers & caught… more

We stayed here for over 2 weeks whilst exploring Lake Garda & the surrounding area. Location is ideal 5 minutes down to the lakeside & 15 -20 min walk into Riva Town & the ferry terminal. Our room had an amazing view of the mountains, the balcony had room for table, chairs & 2 sun loungers & caught the sun for most of the day. Hotel Savoy had great facilities- an indoor & heated outdoor pool, with spa, jacuzzi etc. Breakfast & evening meals were excellent. ALL the staff were outstanding but we would just like to mention the people we had the most interaction with; Our waiter - Reddi Sommelier - Adel Omelette chef- Name In the cocktail bar- Alessandro & Renato Everyone on reception was so helpful & informative. It was also refeshing to see Signor Tonelli, the owner, every night greeting the guests. Fantastic stay & we would certainly return.

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“Special anniversary holiday”

The Savoy Palace is a lovely hotel with extended seating area at the bar and an extensive dining area, top of which overlooks the pool and garden. It is quite far out of Riva though, a good 20 minute walk but there is a bus stop not far from the hotel on the main road which costs approx 2 euros per… more

The Savoy Palace is a lovely hotel with extended seating area at the bar and an extensive dining area, top of which overlooks the pool and garden. It is quite far out of Riva though, a good 20 minute walk but there is a bus stop not far from the hotel on the main road which costs approx 2 euros per person each way. This was a special anniversary holiday for us booked as a package holiday, the room we got was on the 5th floor overlooking the back of the hotel not far from building work, the room was small and very old looking with marks on the walls and a very small balcony. As it was a special holiday I asked reception if we could be moved due to the building work etc and eventually after having to say it was a special anniversary holiday we were moved to the first floor to a much nicer bigger room with a lovely balcony overlooking the side of the hotel. Unfortunately we found the food not to our liking at all, there was a selection for 1st, 2nd and dessert courses but obviously a lot of pasta and seafood but all the food we had was just a bland taste - not what we expected from a 4 star hotel in Italy. I would not recommend anyone to take the half board option at this hotel, we ate out one night as there was nothing on the menu that we wanted to eat and had chicken and chips and a delicious dessert not far from the hotel which was full of flavour and we enjoyed a lot. Our waiter Omar was very pleasant and helpful but the rest of the staff were very unfriendly and quite often we had to step back to let the staff come down the steps instead of them standing back to let guests through! On one occasion we even had to ask at reception to ask housekeeping to leave some toilet roll and tissues in our room as they didn't when cleaning the room! We also came back one day and the balcony door was open - we didn't leave it that way and I can only assume that they forgot to close it after servicing the room. When we checked out the receptionist didn't even ask if we had a nice stay or wished us a safe journey home. We stayed at this hotel about 20+ years ago and honestly couldn't fault it but not this time - the hotel should only be given 3 stars in my opinion, we will definitely will not stay there again.

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“Just ok.”

My husband and I stayed here for our 10th wedding anniversary. We got married in Malcesine just down the lake from Riva. While the hotel is in a great location, is clean and the staff are helpful and friendly. This is where the good review ends for me. The breakfast was quite poor as there wasn… more

My husband and I stayed here for our 10th wedding anniversary. We got married in Malcesine just down the lake from Riva. While the hotel is in a great location, is clean and the staff are helpful and friendly. This is where the good review ends for me. The breakfast was quite poor as there wasn’t a great amount to choose from. The dinners weren’t great at all. You are given a list at breakfast and you have to choose what you want for dinner that night. It reminded me of a nursing home. The dinner choices weren’t good at all. Four of the nights we went out to eat as there wasn’t anything on the menu we liked for dinner. I think this hotel is aimed at older people and we’re are in our mid forties and we’re the youngest staying here. Hence the reason we thought it was like a nursing home. The evening entertainment was awful as well.

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