Description
Facilities: The hotel has a lift and features 13 single rooms and 56 double rooms. The friendly staff at the reception desk are happy to answer any questions. There are also a number of shops that make for great strolling and browsing.
Location: This charming hotel enjoys a fabulous location in the historical centre of Santa Croce and is the ideal starting point for those wishing to visit the most famous sights in Florence's inner city. It is just a short distance to a diverse selection of shopping and entertainment venues and the nearest links to the public transport network are 200 m away.
Meals: There is a breakfast room on the premises. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide gluten-free meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Cloakroom facilities
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Luggage storage
- Newspapers
- Public bathroom
- Room service
- Safe
- Serviced office
- Terrace
- Vending machines
- Bars
- Bar
- Vending machines
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1146 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 3 featured reviews out of 1146 TripAdvisor reviews
A
Alexiap4444
Cinque Terre, Italy
15/07/2026
“Lovely hotel close to the heart of Florence!”
Loved this hotel! It was great. Breakfast was good and location is great! Definitely recommend booking here!
A
anne12676
Leeds, United Kingdom
14/07/2026
“Good location for exploring Florence”
Excellent stay. Top floor room with balcony overlooking Florence. Comfy bed. AC and breakfast good. Very helpful reception staff. 15-20 minute walk into centre of Florence. Parking not available at hotel, underground car park opposite hotel which was a charge of 2 euro per hour, but we arrived o… more
R
RobertA307
Geneva, Switzerland
25/06/2026
“very good price for the value”
We were happy to stay a second time at this hotel, which is a reasonable 15 minute walk from many points of interest in Firenze. The parking ten minutes away was also reasonable. The rooms are clean and there is finally a chair with a back in the room, a big improvement. Hats off to Eleonora, wh… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 26 reviews
Service: 7
Cleanliness: 8
Room: 8
Facilities: 7
Location: 8
Breakfast: 7
Quality/Price: 8
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