Description
Facilities: 88 rooms are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a TV room, room service and a fax machine are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for gu… more
Location: This charming hotel enjoys a fabulous location in the historical centre of Santa Croce and is the ideal starting point for those wishing to visit the most famous sights in Florence's inner city. It is just a short distance to a diverse selection of shopping and entertainment venues and the nearest links to the public transport network are 200 m away.
Meals: There is a bar on the premises. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Cloakroom facilities
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Luggage storage
- Newspapers
- Public bathroom
- Room service
- Safe
- Serviced office
- Terrace
- Vending machines
- Bars
- Bar
- Vending machines
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1134 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 4 featured reviews out of 1134 TripAdvisor reviews
M
Minette02
Tabuk, Philippines
22/05/2026
“Excellent stay with outstanding service!”
We had an excellent 2-night stay at B&B Hotel Firenze City Center. The location is very convenient-within walking distance to many of Florence’s main attractions, which made sightseeing easy and enjoyable. What truly made our stay stand out was the exceptional service. We would especially like to … more
D
DavidSebb
Florence, Italy
10/05/2026
“Clean and comfortable”
The room was clean and comfortable. The view from our window was beautiful and staff were friendly and helpful. It was a little bit of a walk from many attractions but not terrible. Definitely need a taxi from the train station though.
F
Farleytribe
Haywards Heath, United Kingdom
30/05/2026
“4 day break with friend”
We chose B&B Hotel Firenze due to its location and breakfast included which was excellent. Eleonora and Christine were so helpful and friendly, sorting out our airline return check-in form that we were struggling with as well as bus numbers. directions, eating places etc. More storage would have be… more
K
Keith L
Liverpool, United Kingdom
11/05/2026
“Disappointing”
We stayed in this hotel for 4 nights and there are good and bad points. Firstly the bad points. The hotel is situated on a busy main road so there is a lot of traffic noise particularly in rooms at the front of the hotel. The rooms and bathrooms on the first 3 floors of the hotel are in desperate… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 26 reviews
Service: 7
Cleanliness: 8
Room: 8
Facilities: 7
Location: 8
Breakfast: 7
Quality/Price: 8
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