Description
Facilities: 88 rooms are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a TV room, room service and a fax machine are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for gu… more
Location: This charming hotel enjoys a fabulous location in the historical centre of Santa Croce and is the ideal starting point for those wishing to visit the most famous sights in Florence's inner city. It is just a short distance to a diverse selection of shopping and entertainment venues and the nearest links to the public transport network are 200 m away.
Meals: There is a bar on the premises. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Cloakroom facilities
- Conference centre
- Credit card
- Fax/photocopier
- Hair dryer
- Luggage storage
- Newspapers
- Public bathroom
- Room service
- Safe
- Serviced office
- Terrace
- Vending machines
- Bars
- Bar
- Vending machines
- Restaurants
- Breakfast buffet
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1116 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 5 featured reviews out of 1116 TripAdvisor reviews
7
710olga
Tallinn, Estonia
21/03/2026
“feedback”
The hotel has good service, everything you need, a good breakfast, polite and tidy staff serving guests during breakfast, especially Joana.
M
MrsMTMatthews
16/03/2026
“recommended for ciyy break”
This hotel is in an ideal location at the edge of the old town and walking distance of the main sites. The staff are friendly and helpful and the rooms are very clean and comfortable.The continental breakfast was first class with a good selection to suit all tastes.
J
Jugoval
Dusseldorf, Germany
04/02/2026
“Relaxing longer weekend in Florence”
I took the opportunity to finally visit this beautiful city and experience its magic! Staying at the B&B Hotel Firenze City Center was a good decision, especially because of its location, which made it easy to reach the sights on foot or by public transport. The breakfast was delicious and the st… more
D
DeeDee4144
Calgary, Canada
01/03/2026
“Fun Times in Florence”
Great hotel - location is on the outskirts of the busy tourist areas, but was easy to get to by taxi from the airport and walkable to all the major attractions
A
Allan634
Toronto, Canada
13/03/2026
“Drainage issues”
The sink in the room took a long time to drain and office didn’t inform people when there’s no hot water. The location is a a bit far away from the city centre. The breakfast was alright but nothing compared to the B&B hotel in Venice.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 26 reviews
Service: 7
Cleanliness: 8
Room: 8
Facilities: 7
Location: 8
Breakfast: 7
Quality/Price: 8
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