Description
Facilities: The hotel was built in 1902. 195 rooms, including suites, 20 single rooms and 164 double rooms, are located on 5 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on h… more
Meals: Various dining options are available, including a restaurant, a dining room and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Courtyard
- Credit card
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Ironing equipment
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3349 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 5 featured reviews out of 3349 TripAdvisor reviews
W
William S
17/07/2026
“Great Location Worth the $$”
The room was fabulous. The included breakfast is to die for, with selections second to none. Wait staff is efficient, pleasant and professional.
N
NDolceeee
11/07/2026
“Gorgeous views. Grazie Giorgia for a Special Stay!”
While I only visited for one night, this was my second stay at Baglioni. I write this review with a special thank you to Giorgia. She not only upgraded my room to one with a truly appreciated and most magical view, but she also showed that Grand Hotel Baglioni knows how to care for even the smalles… more
L
Lori F
11/07/2026
“A lovely, convenient hotel!”
This hotel was built in 1903 and the character is just lovely. We arrived from SM Novella station which is across the street. Walking distance to the central attractions. We loved the breakfast and apertivo at the rooftop bar. Would happily return!
I
I4616IEmichaelf
Hong Kong, China
19/07/2026
“Breakfast on the Rooftop with Panorama View”
I recently stayed at the Grand Hotel Baglioni and found it to be an excellent base for my conference trip. The location is incredibly convenient—just a short walk from the Santa Maria Novella (SMN) train station and perfect if you are attending an event at the Fortezza da Basso conference center. … more
F
Flagstone
London
10/07/2026
“Overall a good place to stay”
This is a large hotel that is well located near Florence station and therefore the Santa Novella church that is worth a visit. The common areas are fine but the rooms are OK if a little tired. The rooftop bar/restaurant has a great view. The layout of the hotel rooms means that finding your room ca… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 53 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 8
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