Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 384 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence (Toscana)
Showing 3 featured reviews out of 384 TripAdvisor reviews
M
mjm0508
Ballston Lake, New York
31/12/2019
“A Renaissance Hotel with a working elevator, ideal location, superb staff”
I am aware of my balance challenges so hauling luggage upstairs, or worse, downstairs, is not an option. Finding a hotel with a working elevator is important. We found what we needed in this hotel- a working elevator and beds for three people.The room was clean and huge, like an apartment with a sm… more
D
Dresser_c
West Sussex, United Kingdom
19/08/2019
“My new favourite place”
This hotel is everything and more. The staff were extraordinary who by the end of the week felt almost like friends, they went out of their way to be friendly and helpful and gave the most wonderful recommendations for things to do, places to go, where to eat etc. The room was spotlessly clean and… more
F
FG9817
London, United Kingdom
13/09/2019
“Lovely hotel in Florence”
Stayed at this hotel for 2 nights when I visited Florence. I was very impressed with the hotel, it was very clean and our room was spacious and more like a studio apartment. Breakfast was simple continental but enough choice to ensure you are filled up before exploring. The hotel is right next to t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 8
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Quality/Price: 8
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