Description
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, limo/town car service, and complimentar… more
A stay at The Excelsior, a Luxury Collection Hotel, Florence places you in the heart of Florence, within a 15-minute walk of Ponte Vecchio and Uffizi Gallery. This luxury hotel is 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore and 0.3 mi (0.4 km) from Piazza di Santa Maria Novella.. Distances are displayed to the nearest 0.1 mile and kilometer. Piazza Ognissanti - 0.1 km / 0.1 mi Arno River - 0.1 km / 0.1 mi Piazza di Santa Maria Novella - 0.4 km / 0.3 mi Via de' Tornabuoni - 0.5 km / 0.3 mi Salvatore Ferragamo Museum - 0.5 km / 0.3 mi Strozzi Palace - 0.5 km / 0.3 mi Basilica of Santa Maria Novella - 0.6 km / 0.4 mi Piazza della Repubblica - 0.7 km / 0.5 mi Ponte Vecchio - 0.8 km / 0.5 mi Medici Chapels - 0.8 km / 0.5 mi Via Faenza - 0.8 km / 0.5 mi Piazza Santo Spirito - 0.8 km / 0.5 mi Piazza della Signoria - 0.9 km / 0.5 mi Via de' Calzaiuoli - 0.9 km / 0.5 mi Pitti Vintage - 0.9 km / 0.5 mi The preferred airport for The Excelsior, a Luxury Collection Hotel, Florence is Florence Airport, Peretola (FLR) - 10.9 km / 6.8 mi . Near Ponte Vecchio.
Enjoy a meal at Cosimo Rooftop Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Paid parking
- Parking
- Valet parking
- Means of communication with the center
- Airport shuttle service
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- High-speed cable connection
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- City maps
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Free gym nearby
- Garden
- Hair dryer
- Housekeeping
- Library
- Luggage storage
- Meeting room
- Newspapers
- Pool
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' TV channels
- Kid´s club
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Free access to gym
- Gym
- Hot tub
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Golf course
- Skiing
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- French
- Italian
- Spanish
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 2111 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 5 featured reviews out of 2111 TripAdvisor reviews
F
fabash826
Dorado, Puerto Rico
24/07/2026
“Florence Beauty”
What a fantastic stay! We were upgraded to a beautiful suite, it was very large & had 2 bathrooms. Perfect for our small family of 3. Location is great easy walking everywhere. Beautiful waterside view of the canal and the sunsets were beautiful. Check in was seamless, staff was very friendly and … more
M
Mrob57896
Lexington, Virginia
21/06/2026
“Perfect Hotel for Florence”
This hotel is beautiful and perfectly situated for walking anywhere in Florence. The customer service was even better. They accommodated a last minute request for a roll away bed in our room as well as made staying an unexpected extra night when our flight was canceled seamless. The concierge gent… more
F
frank91842024
07/06/2026
“You won’t be disappointed!!!”
This hotel is simply fantastic, from the well appointed rooms to the customer service from the staff, quality restaurants and marvelous rooftop views of the beautiful city of Florence. Location is perfect!!!
M
Mark G
Seattle, Washington
07/05/2026
“Five-star elegance and luxury but zero attitude”
What a spectacular and special hotel. It is right in the heart of the action but due to its size and position on the river, the Excelsior is a tranquil oasis from the crowds. You will not receive better, more attentive service anywhere. Some historic luxe hotels like this can feel like museums, or … more
S
Steviebas
Wichita, Kansas
05/05/2026
“Very nice hotel on the River Arno - great views!!!”
We stayed at the Excelsior hotel for four nights in late April/early May. The hotel is located right on the banks of the river Arno, directly across a small square from the St Regis hotel. Our room was a large king room with small balcony overlooking the river, on the second floor. The view back t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 10
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.