Description
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, limo/town car service, and complimentar… more
A stay at The Excelsior, a Luxury Collection Hotel, Florence places you in the heart of Florence, within a 15-minute walk of Ponte Vecchio and Uffizi Gallery. This luxury hotel is 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore and 0.3 mi (0.4 km) from Piazza di Santa Maria Novella.. Distances are displayed to the nearest 0.1 mile and kilometer. Piazza Ognissanti - 0.1 km / 0.1 mi Arno River - 0.1 km / 0.1 mi Piazza di Santa Maria Novella - 0.4 km / 0.3 mi Via de' Tornabuoni - 0.5 km / 0.3 mi Salvatore Ferragamo Museum - 0.5 km / 0.3 mi Strozzi Palace - 0.5 km / 0.3 mi Basilica of Santa Maria Novella - 0.6 km / 0.4 mi Piazza della Repubblica - 0.7 km / 0.5 mi Ponte Vecchio - 0.8 km / 0.5 mi Medici Chapels - 0.8 km / 0.5 mi Via Faenza - 0.8 km / 0.5 mi Piazza Santo Spirito - 0.8 km / 0.5 mi Piazza della Signoria - 0.9 km / 0.5 mi Via de' Calzaiuoli - 0.9 km / 0.5 mi Pitti Vintage - 0.9 km / 0.5 mi The preferred airport for The Excelsior, a Luxury Collection Hotel, Florence is Florence Airport, Peretola (FLR) - 10.9 km / 6.8 mi . Near Ponte Vecchio.
Enjoy a meal at Cosimo Rooftop Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Paid parking
- Parking
- Valet parking
- Means of communication with the center
- Airport shuttle service
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Free Internet
- High-speed cable connection
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- City maps
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Free gym nearby
- Garden
- Hair dryer
- Housekeeping
- Luggage storage
- Meeting room
- Newspapers
- Pool
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' TV channels
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Free access to gym
- Gym
- Hot tub
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Golf course
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- French
- Italian
- Spanish
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2107 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Florence
Showing 4 featured reviews out of 2107 TripAdvisor reviews
M
Mark G
Seattle, Washington
07/05/2026
“Five-star elegance and luxury but zero attitude”
What a spectacular and special hotel. It is right in the heart of the action but due to its size and position on the river, the Excelsior is a tranquil oasis from the crowds. You will not receive better, more attentive service anywhere. Some historic luxe hotels like this can feel like museums, or … more
S
Steviebas
Wichita, Kansas
05/05/2026
“Very nice hotel on the River Arno - great views!!!”
We stayed at the Excelsior hotel for four nights in late April/early May. The hotel is located right on the banks of the river Arno, directly across a small square from the St Regis hotel. Our room was a large king room with small balcony overlooking the river, on the second floor. The view back t… more
P
pauldR5391FX
Charlotte, North Carolina
13/04/2026
“Exceptional Spot in Florence”
We had a wonderful week in Florence. The service and facility is exceptional. I am a Bonvoy lifetime e titanium and I’ve seen hotels both good and poor. This one is very good. The staff were helpful and attentive from the bellman to the waiters on the rooftop bar. My wife and I were on our 40t… more
N
Navigate05219205455
Minneapolis, Minnesota
20/02/2026
“Hard to beat”
Stayed here in two rooms with three kids. Super friendly staff, amazing views from the restaurant and the penthouse. Excellent breakfast, fast WiFi, close to everything. A++
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Quality/Price: 10
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