Description
Facilities: The hotel has a lift and features 34 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessibl… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Café
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Children
- Babysitting service
- Childcare
- Cot
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Full SPA circuit
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 889 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Verona
Showing 5 featured reviews out of 889 TripAdvisor reviews
A
ANGELO V
Milan, Italy
30/03/2026
“Great stay in Verona!”
Best Western Plus Hotel De' Capuleti is an excellent hotel. It is in walking distance both from the railway station (15-20 min.) and from the city centre (10 min.). My room was very good, with a comfortable bed. Insulation from utside noise was perfect, insulation from nearby rooms was not so good.… more
L
LwzB
Barnsley
12/10/2025
“Great location, very clean”
Great location, just 10 minutes’ walk from the station and close to the city centre attractions. Room and all the hotel were spotlessly clean. I can recommend the lovely gelateria opposite the hotel. Also a few cafes just minutes away if you don’t want the hotel breakfast.
K
kevinlI9455YE
Chapel Hill, North Carolina
27/07/2025
“Very nice place to stay in Verona”
Well situated hotel within a 10 minute walk to the arena and main market area. Clean and nice accommodations with comfortable beds and very strong air conditioning which was excellent during the recent heat wave. They have a small gym, free bikes and a very good breakfast with excellent coffee serv… more
L
Los P
05/06/2025
“Excellent housekeeping”
We stayed at room 403 for 2 days recently. Wonderful location and the room was in-maculate cleaned. Bedding and room hygiene is a 5++++. Hope the cleaning team is highly rewarded. I extended my stay for an extra day from original booking and customer service was so helpful. I didn’t have to change … more
G
gcs3
London, United Kingdom
24/04/2025
“a very good base for Verona”
very clean and central hotel, rooms a little basic, but modern enough for a couple of nights. breakfast is 8 euros per person if your a best western member and at that price point was a good price. a few different things to the usual breakfasts, though the hot food was minimal and not very hot. … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 15 reviews
Service: 9
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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