Grand Park Hotel Kazusa

“Not bad”

Stayed here one night. We booked online for 8000 yen per night for a double, which was about 4-5000 yen less than other hotels in this area of Chiba. While mainly being a business hotel, there were lots of families there on the weekend. The included breakfast buffet of many Japanese breakfast stap… more

Stayed here one night. We booked online for 8000 yen per night for a double, which was about 4-5000 yen less than other hotels in this area of Chiba. While mainly being a business hotel, there were lots of families there on the weekend. The included breakfast buffet of many Japanese breakfast staples, as well as sausage, toast, and eggs, was above average, and quite filling. The public bath on the first floor was much nicer to use than the cramped unit bath in the room. One major complaint is that there are no non-smoking double rooms, but this is quite common in the country-side of Japan.

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“Sad Experience Staying in this Hotel”

Spend 2 nights here. We drove here. My husband had a heart attack at around 5.30 am. I was trying to save his life doing CPR for him. My son took over and I quickly called the receptionist to get an ambulance. I told him "my husband has a heart attack, call ambulance now!", the receptionist asked … more

Spend 2 nights here. We drove here. My husband had a heart attack at around 5.30 am. I was trying to save his life doing CPR for him. My son took over and I quickly called the receptionist to get an ambulance. I told him "my husband has a heart attack, call ambulance now!", the receptionist asked me "call ambulance ?" and I repeated saying "Yes, yes call ambulance now !! now!!" Time passes and after a few minutes, we did not hear any siren. Sensing something is not right, I told my son to go down to the receptionist. When my son returned, he said that an old male rexeptionist was manning the counter and he did not call the ambulance. Instead one of the hotel guest came to assist my son and contacted the ambulance (the hotel guest saw my son was panicked and speaking in basic japanese to the receptionist". My son told me that when he aporoached the old male receptionist, he told my son that he thought we told him not to call the ambulance and only then the old receptionist start "searching" for the desk phone..my son know how to speak some basic japanese and told me that the old receptionist was "pretending" to search for the desk phone and still did not make the call. It was the hotel guest who assisted him to call the ambulance using his handphone. We were dealing with a life and this old man can ignore my pleads !! He pretends not to know the urgency of the matter. My husband was pronounced dead in the hospital. The next day, a fifferent "younger male" recptionist assisted us by driving us (with our luggage) to another better sister hotel called Grand Kimitsu and we were very grateful to him. I have a mixed feeling of this hotel service. I am still very angry with the older male receptionist.

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