Shima Kanko Hotel The Bay Suites

“Amazing world class experience!”

I took my mother there for her 80th birthday and our first visit to Ise Jingu. I wanted to make it special, something to remember… What an amazing experience. Friendly staff, traditional Japanese and modern French cuisine, unforgettable views.. everything was world class service! Thank you, I hop… more

I took my mother there for her 80th birthday and our first visit to Ise Jingu. I wanted to make it special, something to remember… What an amazing experience. Friendly staff, traditional Japanese and modern French cuisine, unforgettable views.. everything was world class service! Thank you, I hope to come back soon.

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“Out of the way, but an excellent five star hotel”

This hotel is out of the way, it is not covered on the JR Pass and there are not huge cities nearby. In fact, for most foreigners I can’t think of a compelling reason why they would think about Shima, but if you come you won’t be disappointed. First a warning: this is a good place to really unwind… more

This hotel is out of the way, it is not covered on the JR Pass and there are not huge cities nearby. In fact, for most foreigners I can’t think of a compelling reason why they would think about Shima, but if you come you won’t be disappointed. First a warning: this is a good place to really unwind, relax, look at the sea, go to Marineland (interesting acqurium nearby) hit up the local Onsen, etc. There is not a ton to do in the immediate walkable vicinity that I found. Now the hotel - the hotel, and whole town for that matter, were PUMPED to have the G7 a few years ago. The hotel has numerous plaques and photos to the event. The amusing thing is it is like the hotel forgot the G7 was in 2016, and thus the service is world class, as though a president might walk out of a room at any moment. It really is an amazing hotel. Why should such an out of the way hotel have such good English speakers? No idea, but it was fantastic. Why was everyone, every single one, of the staff so kind and courteous? No idea, but wow. Stayed in many five-stars in Japan, but this was the best service. Definitely get a package with at least breakfast. The food was fabulous. The rooms were divine and very peaceful. This has become super long, but I would wholeheartedly recommend this hotel. If you’re not from Japan you’ll likely be the only foreigner there, which can be a nice change from packed Kyoto. Why is such a world class hotel so far out? No idea, but I’ll take it.

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“A 'G7' experience - enjoyed stay”

I booked this hotel simply because if it was good enough for the G7, its good enough for me. My wife and I stayed here for 4 nights ( first 3 nights before Toba Ryokan and then 1 more night after Toba) on 2 occasions over Christmas. It met all our expectations with excellent service, goods on sale … more

I booked this hotel simply because if it was good enough for the G7, its good enough for me. My wife and I stayed here for 4 nights ( first 3 nights before Toba Ryokan and then 1 more night after Toba) on 2 occasions over Christmas. It met all our expectations with excellent service, goods on sale at both the Classic and Suites, lounges, laundry service, food for both dinner and breakfast at the French Restaurant. The rooms were large and good. The 4 nights stay of meals - dinner and breakfast at the French Restaurant were excellent - very well presented, cooked and excellent service. The Japanese restaurant was a bit disappointing for this class of hotel with its menu and food quality compared to say Hoshino Resorts or Toba International. All meals were substantial and if you are not hungry prior to dinner, you may not enjoy dinner - one of the few places with excellent bread selection to go with the meals in Japan ( having been to 25 out of 47 prefectures). A special mention of lady staff Hannah (from UK ) - saved us a lot of communication issues in English as we do not speak Japanese. It made a great difference in our second stay after she came back post Christmas. We walked around the property albeit the cold after breakfast and dinner - great place to explore and we enjoyed the variety of birds seen and heard on the property - great sunrise and sunset photo opportunity as well. The best gift for me personally was the ability to buy the limited edition of the book present to all G7 leaders on washi paper sold at the Classic shop.

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“Amazing rooms”

This hotel boasts the most amazing rooms. So much space, with appealing furniture and gorgeous views. My favorite part was the bathroom, with its fantastic view, and nice shower head and tub, double sinks, and a toilet that opens its lid automatically. The bed was living room was nicely laid out, … more

This hotel boasts the most amazing rooms. So much space, with appealing furniture and gorgeous views. My favorite part was the bathroom, with its fantastic view, and nice shower head and tub, double sinks, and a toilet that opens its lid automatically. The bed was living room was nicely laid out, with a huge tv and another gorgeous view. We were only here for one night, so didn’t get to enjoy any amenities other than the lounge and restaurant.

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