Shin Osaka Washington Hotel Plaza

“Big hotel”

Shin Osaka Washington Hotel Plaza is a huge hotel. It is very conveniently located about four or five minutes walk to Shin Osaka Station. The reception area is very big and the staff are quite professional. We stayed here in May 2025 for two nights. Our room was a good size, more spacious than the … more

Shin Osaka Washington Hotel Plaza is a huge hotel. It is very conveniently located about four or five minutes walk to Shin Osaka Station. The reception area is very big and the staff are quite professional. We stayed here in May 2025 for two nights. Our room was a good size, more spacious than the other hotels we stayed in Japan. Unfortunately the beds were not big enough to be double beds (as they were supposed to be), which was rather disappointing. The room was clean and the air con worked okay, although not perfect. Water pressure in the bath was good. The bath tub/shower space was far too high and very difficult to get in and out of it. The towels were very thin. A kettle was provided. The TV was all in Japanese and was very difficult to work out how it worked. The breakfast room was very busy but all the choices were Japanese/Asian. Too bad if you had different taste. The only choices for us were yoghurt and cereal, tea and coffee and some sliced orange. Some tiny soft bread buns were also available, all white and some butter and jam. No hard boiled or fried eggs. No "Western" choices,

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“Needs updating but adequate”

Spent two nights here during a tour of Japan. It was the largest hotel room on our trip. Actually had a closet! Worn mid-century modern decor. Room very clean with refrigerator, electric kettle, and offered sleepwear. VERY hard matters and pillow. The AC was either COLD or off. Room had great… more

Spent two nights here during a tour of Japan. It was the largest hotel room on our trip. Actually had a closet! Worn mid-century modern decor. Room very clean with refrigerator, electric kettle, and offered sleepwear. VERY hard matters and pillow. The AC was either COLD or off. Room had great soundproofing considering we were right by the train tracks. Staff was reserved but accommodating. Breakfast had a few more things we could eat. Pre fixe dinner in hotel restaurant was decent and reasonable.

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“Good location”

The rooms were a really good size and the place was lovely and clean. Very close to the station. Nice restaurant in the 23rd floor. Most staff were lovely but the lady at the front desk on the front desk on sat 10th Nov was unhelpful to the point of rudeness.. it was a shame.

“Beware of noisy side opposite Osaka Railway station”

First room was a twin room and reasonably spacious. Unfortunately it overlooked a flyover and a train line. The noise was quite loud at 4pm in the afternoon. As I was part of a tour group our guide was able to speak to reception and organise a move to a quiet room on the inside of the hotel. The ro… more

First room was a twin room and reasonably spacious. Unfortunately it overlooked a flyover and a train line. The noise was quite loud at 4pm in the afternoon. As I was part of a tour group our guide was able to speak to reception and organise a move to a quiet room on the inside of the hotel. The room was tiny, mostly just a double bed with no space to open my suitcase. However the room was quiet and I was able to get to sleep which was preferable to having a larger room but lots of noise. The trains ran until after midnight so the move was necessary as I am a light sleeper.

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