Super Hotel Umeda Higobashi

“Excellent”

We had a warm welcome. Even though the staff speaks very little English, they have a little machine translator which is very convenient. They are very helpfull. The room was small but very clean with air conditionning.The bathroom was also very clean. Upon arrival they ask you to choose a pillow, g… more

We had a warm welcome. Even though the staff speaks very little English, they have a little machine translator which is very convenient. They are very helpfull. The room was small but very clean with air conditionning.The bathroom was also very clean. Upon arrival they ask you to choose a pillow, give you a one size pyjama and offer you other little things. The wifi worked very well. The best was the breakfast. It's was a free buffet with yogourt, eggs, omelette, soup, fish and more ! The hotel is located in the business district.

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“Small but nice.”

Wonderful staff, free booze in the lounge but the rooms seemed smaller than pictured. They offer free extra pillows in the lobby if the default ones are too firm for you and many other great amenities as well! The bunk bed entrance was very hard to get into and the bath room was small but it was a… more

Wonderful staff, free booze in the lounge but the rooms seemed smaller than pictured. They offer free extra pillows in the lobby if the default ones are too firm for you and many other great amenities as well! The bunk bed entrance was very hard to get into and the bath room was small but it was a good area and comfortable once you got in there.

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“Great value”

Accommodations in central Osaka are quite expensive, so I needed to find an affordable option that didn't involve sharing a bathroom or sleeping in a "capsule." I chose the Super Hotel Umeda-Higobashi for its price, but was pleasantly surprised by its value. Rooms are tiny by North American or eve… more

Accommodations in central Osaka are quite expensive, so I needed to find an affordable option that didn't involve sharing a bathroom or sleeping in a "capsule." I chose the Super Hotel Umeda-Higobashi for its price, but was pleasantly surprised by its value. Rooms are tiny by North American or even European standards, but typical for a Japanese business hotel. Despite its compact size, my room was very efficiently designed with a double bed, loft bed, desk, television and compact refrigerator. The hotel focuses on providing a good night's sleep and a good breakfast, and it delivers both. The beds and bedding are very comfortable (keep in mind that Asian mattresses are firmer than North American ones) and scrupulously clean. In addition to the wonderful gel pillows provided in each room, guests can choose an additional pillow from the lobby "pillow corner" in their choice of thickness, height and firmness. The hotel even lends pyjamas! The free breakfast is far superior to the free breakfasts supplied in most North American hotels at the same price point. Every day there was fish, hardboiled eggs, miso soup, rice, salad, stir-fry or pasta, bread/toast, mini croissants/Danishes and a variety of juices, coffee and tea. There is a laundry room on the second floor if you are staying long enough to need it (I did, and it was very convenient.) Free wi-fi connectivity was excellent. Staff are extremely polite and welcoming despite the language barrier. The hotel is located in the Higobashi district, within walking distance of Osaka City Hall and the National Museum of Art. It is a one-block walk from the Higobashi subway station (the #7 exit is closest) and an eight-block walk to the Honmachi station. Also within easy walking distance are small coffee shops, bars and restaurants serving authentic sushi, ramen and tempura. A 7-11 that never seems to close is right across the street and sells almost anything you might run out of, even dress shirts and ties! Some caveats: rooms are cleaned between 10:00 a.m. and 3:00 p.m., and guests are not allowed in the rooms during that time unless they choose not to have their rooms cleaned. Also, the front desk is not manned during that time so if you happen to arrive then you will have to wait in the breakfast area until 3:00 p.m., as there is no seating in the lobby. The staff speak little to no English and all of the signage is in Japanese, which could be difficult for non-Japanese speaking guests should a problem arise. Fortunately, nothing went wrong with my stay. On my next trip to Japan, I would definitely choose a Super Hotel.

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“Good price, good service and good location”

The room is small but nice and clean. The reception staff was very friendly. On the first day of our arrival, the staff provided us the map for the city and circled all the tourist see sighting places with the proper routes. Also, they provided the member card when we checked in on the first day. W… more

The room is small but nice and clean. The reception staff was very friendly. On the first day of our arrival, the staff provided us the map for the city and circled all the tourist see sighting places with the proper routes. Also, they provided the member card when we checked in on the first day. We have stayed for 3 days and got 3 stamps, which let us received 1000 JPY later on for the cash back. The breakfast is included with quite a few choices. The location is really good and around 2 minutes to station. I will choose it again.

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