Fugaku Gunjo

“Could be another perfect auberge”

This is really an auberge but added by a very good view of Mt. Fuji across the Suruga Bay (if you are not unlucky weather wise), excellent amenities to sleep and hot spring spa. To save writing details I should highlight the shortfalls. There were no writing desk and memo pad, bath towel was a litt… more

This is really an auberge but added by a very good view of Mt. Fuji across the Suruga Bay (if you are not unlucky weather wise), excellent amenities to sleep and hot spring spa. To save writing details I should highlight the shortfalls. There were no writing desk and memo pad, bath towel was a little too small and a latest model TV set did not receive BS1 channel to catch overseas news. Staff are mostly relatively young and less experienced. So the main interest lies in eating. The dinner was not quite so good as shown in the hotel HP. So a little disappointed at an initial stage by the taste of “amuse” but overall quite satisfactory. I will show you what they were by my photography except amuse. After second thought our timing of the visit was not quite good. To find better seafood visiting in autumn to winter could be better ( to expect to see a clear view of Mt. Fuji as well) However dishes of Kuromutsu (sea bass) and roasted sirloin steak were excellent and delicious. The style of cuisine is mostly French but good sashimi(raw fishes) served and a bowl of cooked rice were in a Japanese style. As my wife does not drink wine I for myself neglected the list of wines and instead had vin blanc and rouge by glass, first Dom. Innocenti Saint Véran Reserve Jobert (chardonnay) which was not quite acceptable and so had Italian Castello di Gavi(cortese) and for rouge Spanish volver(tempranillo), the latter two were quite good. The breakfast was beautiful and tasted very good. Lastly an appropriate lobby with sea views for before and after dinner drinks could ideally be recommended to be organized.

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“Food service and quality outstanding yet other services need to be further polished”

We chose this hotel mainly because of the Mt Fuji view but too bad that it was foggy and couldn't see mt Fuji. Otherwise it can be seen from suite with a good outdoor onsen. Minibar drinks were free of charge from the room package we chose. There were a capsule tea machine in addition to the capsul… more

We chose this hotel mainly because of the Mt Fuji view but too bad that it was foggy and couldn't see mt Fuji. Otherwise it can be seen from suite with a good outdoor onsen. Minibar drinks were free of charge from the room package we chose. There were a capsule tea machine in addition to the capsule coffee machine! Dinners and breakfasts were delicious and of high quality with French crossover Japanese. Service was good at our private room too. However, although all staff were friendly, there were a few minor hiccups during our stay which should be further improved by better internal communication. - Check in didn't advise room facilities and privileges incl free minibar, control of air con, control of outdoor onsen - Didn't ask for kimono selection upon checkin - Our anniversary cake was not delivered to room after first night's dinner as agreed and was only offered to be sent to room the next morning after breakfast. Good that they baked another cake and delivered to room but without plates, knives and forks. - Wrongly charged 2 asahi beers to bill. - No welcome snacks. If they could improve on their overall service apart from the good food service, it would be a great place to stay at.

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