Description
Facilities: The hotel has 4 lifts and features 259 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- High-speed cable connection
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Chapel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Luggage storage
- Luggage storage (extra charge)
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Year-round indoor pool
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Restaurants
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair-accessible room
- Languages
- English
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 1028 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1028 TripAdvisor reviews
A
avag60
Aberdeen, United Kingdom
12/08/2026
“Exquisite”
This hotel is perfection. Our suite overlooked the gardens which are spectacular, especially when the sea of clouds appears several times during the day. We were blown away by the staff who were discreet, highly professional, and incredibly polite and helpful. The hotel itself is like a gallery ins… more
K
karenm642
Sydney, Australia
10/07/2026
“Different and good”
We went here for lunch. It was a set meal in their large function room. ( over 200 pax from a cruise ). Lacquered bento boxes, soups and tiny sweets all ready to eat. So beautifully presented… not everything was to our taste but a fabulous experience. This is a HUGE hotel. Obviously does quite a f… more
C
Christian M
London
13/05/2026
“Classic luxury - a charming comfortable hotel with beautiful garden”
This was a wonderful stay for me and I can definitely recommend this place. I found this hotel to be very good value compared to the sky-high rates most 5 star hotels in Tokyo charge. Taking this into account, I did not begrudge having to pay extra for the pool / spa area. The strong points are th… more
D
DonitaPo
Santiago, Chile
12/05/2026
“Absolutely perfect”
The place is comfort, luxury and history all at the same time. The rooms area spacious and comfortables, beds are great, spacious and perfect. The hotel is located at Chinzanso park which is in itself a tourist attraction… just breathtaking! While location is not very centric, you can get to a trai… more
M
mikemJ1295XE
Ottawa, Canada
03/05/2026
“5-Star Experience All Around!”
We absolutely loved this property. A true 5-star experience across the board, from the exceptional dining to the comfort and quality of the rooms. The views from our room were incredible, and the expansive garden quickly became our favorite place to unwind. The spa was a hidden gem and well worth v… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 7
Cleanliness: 10
Room: 10
Facilities: 10
Location: 6
Quality/Price: 9
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