Hotel Livemax Higashi Ginza

“Smartphone as amenity”

Close to Tsukiji station. There is a convenience store near by. The room we stayed had a smartphone for free to use. We didn't use it but you are allowed to take it outside and use it during your stay. When we checked in, they gave us bottled water but it was warm. Wish it as refrigerated since we … more

Close to Tsukiji station. There is a convenience store near by. The room we stayed had a smartphone for free to use. We didn't use it but you are allowed to take it outside and use it during your stay. When we checked in, they gave us bottled water but it was warm. Wish it as refrigerated since we stayed during the heat wave.

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“Room smelt strongly of cigarettes and very dirty especially carpet and walls & bedding ... good location though”

Hotel check In is 3pm , no movement on the time as they won’t have the room ready on time beforehand. Even if you ask nicely. Hotel has a small reception area and not much room . so you will find yourself waiting with other guests in busy periods at check in time. Our room smelt like cigarette,… more

Hotel check In is 3pm , no movement on the time as they won’t have the room ready on time beforehand. Even if you ask nicely. Hotel has a small reception area and not much room . so you will find yourself waiting with other guests in busy periods at check in time. Our room smelt like cigarette, even though on the hotel listing says smoking permitted. I didn’t understand this ... as most hotels say smoking room or non smoking room. The walls had coffee splashed on them which was bizarre and I’m not sure why the cleaner did not spot this . Also the carpet is very dirty and also the dark brown color hides the hair on the carpet . I was scared to put my feet on the floor before going to bed , made me cringe. The duvet cover is a dark blue and is not like a usual hotel bed cover. It was full of white marks and also dusty. I don’t know how these issues can be overlooked by the staff. Bathroom is very small and you can barely comfortably use the bath or the sink area without banging your arm or body on something. Television has nothing English, only Japanese channels. Wardrobe is very small for only one night usage. Good thing is that they give you complimentary skin care kits on arrival which is a nice touch . I had not many options during golden week in Japan. So had to book this . Don’t think I would stay here again. He location is the only good thing about this hotel. They are lacking basic cleanliness and should at least spot dirt in the rooms before handing to guests. But the amenities is good and also the location.

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“standard”

This place is a standard hotel in Tokyo. Nothing special. Not too expensive. on the cheaper side to be honest. The room is small but nice. Everything is clean and serviced. The bed is a little small but it was fine for two adults. Small for North American standards but really not all the bad. It … more

This place is a standard hotel in Tokyo. Nothing special. Not too expensive. on the cheaper side to be honest. The room is small but nice. Everything is clean and serviced. The bed is a little small but it was fine for two adults. Small for North American standards but really not all the bad. It felt new and was affordable.

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