Description
Facilities: 202 rooms are located on 11 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excurs… more
Location: This hotel is located in central Tokyo and lies surrounded by some of the city's most popular shopping areas. The hotel is within 10 minutes’ walk of the Imperial Palace, the Nihonbashi area and Tokyo train station, with its Shinkansen (Bullet Train) services to most areas of Japan. Tokyo Narita International Airport is just 57 km away.
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Swimming pools
- Children’s playground
- Full SPA circuit
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1999 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1999 TripAdvisor reviews
M
mrockstar
Wisconsin
28/07/2026
“So nice we booked it twice...”
We stayed at the Shangri-La for three nights prior to a cruise. We enjoyed our stay so much that we added a night after our cruise. We utilized the Horizon Club every day for breakfast and went back in the afternoon or evenings for a quick break before going back out to explore. We stayed in a … more
V
veronicajensen2020
Maui, Hawaii
28/07/2026
“5+ stars”
Our stay at the Shangri-La Tokyo was nothing short of exceptional. This was our third stay at this incredible hotel, and somehow it keeps getting better and better. Returning each time feels less like checking into a hotel and more like coming home. Traveling with four children under the age of six… more
C
cheezzoo
Singapore, Singapore
19/07/2026
“Wow, simply the best!”
One of our best stays ever. The staff are really attentive and nice, ever so helpful to our queries, and the room is just immaculate. Spacious, gorgeous views, and an unbeatable location walking distance to several subway lines and next to the main Tokyo station where we can get our souvenirs.
D
Deann D
17/07/2026
“BEST CUSTOMER SERVICE!”
The Shanghai-la Tokyo Hotel has the best customer service without a doubt. I am a sixteen year old boy, traveling here as a tourist and mistakenly left my phone in an uber. Two amazing workers went out of their way to work their absolute hardest as well as stay by my side to help me retrieve my pho… more
A
aramosky
Liverpool, United Kingdom
21/07/2026
“Location, location, location”
The location of this hotel is absolutely superb, literally a couple of minutes walk from Tokyo station, rooms are really large, enormous for Tokyo standards, staff are all friendly and polite. The only reason I have not given it 5 stars is because the TV channels are abysmal for English speakers an… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
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