The Westin Yokohama

“A Hotel I'll Always Associate with Kindness”

Although I'm writing this review much later than I intended, I couldn't let this stay go without recognizing just how wonderful The Westin Yokohama was. I stayed here in December 2024 after spending several weeks traveling through Japan with a friend. The final few days of my trip were on my own, … more

Although I'm writing this review much later than I intended, I couldn't let this stay go without recognizing just how wonderful The Westin Yokohama was. I stayed here in December 2024 after spending several weeks traveling through Japan with a friend. The final few days of my trip were on my own, and I chose Yokohama because I was meeting some of my Japanese relatives, my mother's cousins, for the very first time. I had also passed the first anniversary of my husband's death, so this was one of what I call my "grief trips." I needed somewhere that felt safe, peaceful, and comfortable, and The Westin Yokohama was exactly that. Check-in was smooth, and while I was at the front desk, an attendant had already taken my luggage to my room, so everything was waiting for me when I arrived upstairs. The room itself was absolutely beautiful. The bathroom especially stood out to me. I remember thinking that if I ever built my own bathroom, I would want it to look just like this one. The highlight, though, was the view. I was fortunate enough to have a room overlooking Mt. Fuji. I hadn't expected it, and it became one of my favorite memories of the trip. Watching the sun set behind Fuji-san from the window bench in my room felt almost magical. In the mornings, being greeted by the Fuji-san was just as special. The staff were wonderful throughout my stay. One of the lobby attendants and I chatted each day because we discovered we're both Mixed Japanese. He graciously humored my very broken Japanese, and before I left to meet my cousins for the first time, he wished me luck. It was such a small interaction, but one I still remember fondly. This was my first stay at an international Westin, and it completely changed my expectations of the brand. Since then, whenever possible, I've chosen Westin properties when traveling internationally because this hotel set such a high standard for service, comfort, and hospitality. I'll be returning to Japan again next year, and I'm already hoping to spend a few nights back at The Westin Yokohama. Some hotels are simply places to sleep. This one became part of a very meaningful chapter of my life, and I'll always be grateful for the kindness and comfort I found there.

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“A memorable stay with thoughtful service”

I stayed at The Westin Yokohama for a short break during a visit to Yokohama, and it turned out to be a very memorable stay. I used my Marriott Bonvoy free night/points for this stay, but I was very kindly upgraded to a suite, which made the stay even more comfortable and relaxing. One minor point… more

I stayed at The Westin Yokohama for a short break during a visit to Yokohama, and it turned out to be a very memorable stay. I used my Marriott Bonvoy free night/points for this stay, but I was very kindly upgraded to a suite, which made the stay even more comfortable and relaxing. One minor point that caught my attention was a comment made at check-in regarding my previous stay history, but the overall check-in experience was very positive. The staff kindly allowed me to check in early, and while I was waiting for my room to be ready, I was invited to use the Club Lounge. I was also guided to a comfortable sofa with a power outlet, which was very helpful. The Club Lounge and pool were both enjoyable, and the hotel had a calm, relaxing, and refined atmosphere. I was also impressed by the attention to detail during turndown service, where a mouse pad and glasses cleaner had been thoughtfully placed in the room. I ordered a wagyu burger through room service, but the portion was more generous than I expected and I could not finish it. I assumed it would simply be cleared away during turndown service, but instead, the staff carefully arranged it so that I could continue eating it later. It was a small moment, but it reflected the hotel’s warm and thoughtful hospitality. Overall, it was a wonderful stay with excellent service, comfortable facilities, and many memorable details. I would be happy to stay again when visiting Yokohama.

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“Westin Yokohama Club Lounge: A Space That Rewards Return Visits”

I have visited the Club Lounge on the 22nd floor of Westin Hotel Yokohama on three separate occasions — in October 2023, January 2025, and April 2026 — each time as a Marriott Bonvoy Platinum Elite member staying on a club floor. What follows is an account that only three visits can produce. The lo… more

I have visited the Club Lounge on the 22nd floor of Westin Hotel Yokohama on three separate occasions — in October 2023, January 2025, and April 2026 — each time as a Marriott Bonvoy Platinum Elite member staying on a club floor. What follows is an account that only three visits can produce. The lounge commands a sweeping panorama of the Minato Mirai waterfront. That view alone would justify the visit, but the more lasting impression is the quality of the space itself: a calibrated stillness that sets it apart from the crowded, transactional lounges found elsewhere in the city. The lounge operates in distinct time phases. Café hours in the afternoon are quiet and personal — staff bring coffee directly to your table at a temperature that feels considered rather than incidental. Cocktail hour transforms the room entirely; Champagne-house sparkling wine flows alongside a selection of Yokohama craft beers, including a wheat ale and a lager that feel genuinely local rather than decorative. Late evening, the cordial time, returns the space to the composed, adult atmosphere it was always meant to be. Experiencing all three in a single day reveals the lounge for what it is: not an amenity, but an architecture of the stay itself. On my third visit, I brought my two-year-old child. The lounge permits children under 12 until 17:00, which we observed without issue. I returned solo for the later cocktail hour and found that the constraint, once accepted, actually sharpens the experience — the evening session has a distinct character as a gathering place for adults. The food menu is deliberately concise. A mushroom soup anchors the savoury options with quiet depth; a shirataki noodle dish with mushrooms and lemon offers an unexpected brightness that cleanses the palate between drinks. The hotel's signature curry has been consistent across all three visits — reassuring in the best possible sense. The recently added Asahi tornado dispenser produces a visually engaging pour with notably fine carbonation. Staff quality is a defining advantage here. A standing bartender will prepare standard cocktails — I had a Campari orange on my last visit — without hesitation, a responsiveness that many lounges of equivalent standing do not offer. For those considering a club floor stay at Westin Yokohama: the lounge alone justifies the incremental cost. Combined with the complimentary breakfast at PACIFIC TABLE on the third floor (available through Platinum status), the cumulative value of a single night is difficult to match in this market. Reviewed by Yozo Kameyama / Gastronomy Journal

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“Club lounge experience”

I generally don’t do reviews but this would have been a 5-star review if not for the blatant discrimination at the club lounge. I was asked to leave after 55 minutes, while other louder, intoxicated guests who arrived before me were allowed to stay. I do understand the terms of the lounge BUT the d… more

I generally don’t do reviews but this would have been a 5-star review if not for the blatant discrimination at the club lounge. I was asked to leave after 55 minutes, while other louder, intoxicated guests who arrived before me were allowed to stay. I do understand the terms of the lounge BUT the double standards is hypocritical. Either everyone gets told or nobody should be asked to leave.

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