The Ritz-Carlton

The Ritz-Carlton

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The Ritz-Carlton

Astana - 16 Dostyk Street, See map | MARRIOTT HOTELS AND RESORTS

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Very popular destination!

10 properties have been booked in the last 15 minutes in Astana

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Latest reviews of the property

9,4 Excellent
Rating 4,7 around 5 for travellers of Tripadvisor

Excellent

Based on 208 reviews

Rating 5 around 5 for travellers of Tripadvisor

Location

Rating 4,9 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,8 around 5 for travellers of Tripadvisor

Rooms

Rating 4,8 around 5 for travellers of Tripadvisor

Service

Rating 4,7 around 5 for travellers of Tripadvisor

Value for money

Rating 5 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for being in the heart of Astana

Showing 5 featured reviews out of 208 TripAdvisor reviews

A

Akbota M

11/01/2026

Rating 5 around 5 for travellers of Tripadvisor

“Our stay was truly a celebration”

Our stay was truly a celebration — expectations were high, yet reality exceeded every single one of them. From the very first moment, we felt genuine comfort, care, and a warm, welcoming atmosphere, making it a perfect destination for a family vacation. The level of cleanliness and the attention to… more

M

Melissa P

29/12/2025

Rating 5 around 5 for travellers of Tripadvisor

“Best hotel in Astana!”

Best hotel in Astana. Excellent service. This place never disappoints. My husband and I are also Connoisseur Club members and we love every part of it. The benefits are great and it always feels like home when we go at the Ritz. We love both restaurants, Mokki and Ozen as both offer different types… more

H

Hamad A

Abu Dhabi, United Arab Emirates

01/11/2025

Rating 5 around 5 for travellers of Tripadvisor

“A smile that defines genuine hospitality”

I don’t usually write reviews, but I genuinely felt this one was deserved. The waitress, Yerke, was one of those rare people who serve with sincerity — not just professionalism, but real kindness. She treated every guest with respect and carried a warm, genuine smile throughout. Her attention to de… more

J

jonjajjo

Singapore, Singapore

30/09/2025

Rating 5 around 5 for travellers of Tripadvisor

“luxury at its finest”

i had the privilege of staying at the RC Astana during my short visit to Astana and it was nothing short of excellent and luxurious! their Deluxe Room was spacious and modern with a super comfortable bed, as expected of RC, along with a well-equipped bathroom. the hotel’s location was very conven… more

M

Marmite69

Targovishte, Bulgaria

21/09/2025

Rating 5 around 5 for travellers of Tripadvisor

“Heaven in Astana”

We have lived and worked in many countries and had special stays in hotels around the world, but nothing matches our recent experience at the Ritz Carlton, Astana, which we booked as a birthday treat. From the communication with the ladies beforehand, who were so patient and helpful in all ways, to… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a ballroom.. Featured amenities include complimentary wired internet access, a bus… more

How to arrive

Astana - See map

With a stay at The Ritz-Carlton, Astana, you'll be centrally located in Astana, within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain. This luxury hotel is 0.7 mi (1.2 km) from Kazakhstan Ministry of Foreign Affairs and 0.9 mi (1.4 km) from Bayterek Tower.. Distances are displayed to the nearest 0.1 mile and kilometer. Parliament of Kazakhstan - 0.6 km / 0.4 mi Singing Fountain - 0.6 km / 0.4 mi Bayterek Tower - 0.7 km / 0.4 mi Keruen - 0.7 km / 0.5 mi Kazakhstan Central Concert Hall - 0.9 km / 0.6 mi House of Ministries - 1 km / 0.6 mi Kazakhstan Ministry of Foreign Affairs - 1 km / 0.6 mi Presidential Palace - 1.1 km / 0.7 mi Supreme Court of the Republic of Kazakhstan - 1.2 km / 0.8 mi Korme Exhibition Complex - 1.3 km / 0.8 mi Islamic Centre - 1.6 km / 1 mi Transport & Communications Ministry - 1.6 km / 1 mi KazMunayGaz - 2 km / 1.2 mi Khan Shatyr - 2.4 km / 1.5 mi Palace of Peace and Reconciliation - 2.8 km / 1.8 mi The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 12.8 km / 8 mi . In Astana (Yesil District).

Facilities and services

Enjoy international cuisine at Ozen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
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Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Concierge service
Porter service
Entertainment
Dance hall
Disco / DJ
Games room
Shops in hotel
Parking
Nearby parking
Parking
Security-controlled parking
Valet parking
Shuttle transfer
Airport transfer
Pets
Pets allowed
Smoking
Smoke detector
Smoking area
Wi-Fi
Complimentary Wi-Fi
Free Internet
High-speed cable connection
Services
24-hour gym
Banquet and event room
Bike rental
Breakfast in bed
Café
Car rental
Cash machine at the hotel
Cloakroom facilities
Coffee machine
Conference centre
Currency exchange
Fax/photocopier
Garden
Hair dryer
Hair salon / beauty centre
Iron
Ironing service
Laundry
Library
Luggage storage
Luggage storage (extra charge)
Meeting room
Newspapers
Postal service
Private check-in / check-out
Room service
Safe
Sale of tickets
Sale of tours
Security
Serviced office
Shoe shiner
Terrace
Trouser press
Wedding service
Year-round indoor pool
Children
Babysitting service
Childcare
Kids' TV channels
Kids' audiovisual material
Kids' board games
Swimming pools
Children’s playground
Full SPA circuit
Bars
Bar
Coffee/tea in public areas
Pool bar
Restaurants
Breakfast buffet
Breakfast in bed
Kids' menu
Menu for diabetics (on request)
Rooms for events / banquets
Gym and SPA
Gym
Hot tub
Jacuzzi
Massages
Sauna
Spa
Turkish bath
Accessibility
Facilities for people with disabilities
Wheelchair-accessible room
Check-in/Check-out
Deposit:
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General
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Floor: #{floorNumber}
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Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

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Frequently asked questions about The Ritz-Carlton

  • Which services stand out at The Ritz-Carlton?

    Featured services at The Ritz-Carlton are: Air conditioning, Heating (free of charge), Laundry Service, Maid See full list of services at The Ritz-Carlton.
  • The Ritz-Carlton has Children’s playground, Full SPA circuit.
  • The Ritz-Carlton has Menu for diabetics (on request), Restaurant, Breakfast in bed, Kids' menu, Rooms for events / banquets, Pre-packed food, Breakfast buffet, Breakfast, , Banquets.
  • The Ritz-Carlton has Nearby parking, Parking, Security-controlled parking, Valet parking for its guests.
  • The Ritz-Carlton has Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa, Hot tub, Turkish bath for its guests.
  • Yes, guests at The Ritz-Carlton will be able to enjoy High-speed cable connection, Complimentary Wi-Fi, Free Internet.
  • Check-in is from 3.00 pm and check-out is by 12.00 pm.
  • Guests at The Ritz-Carlton say: Our stay was truly a celebration — expectations were high, yet reality exceeded every single one of them. From the very first moment, we felt genuine comfort, care, and a warm, welcoming atmosphere, making it a perfect destination for a family vacation. The level of cleanliness and the attention to detail were exceptional — a true reflection of luxury in every sense. Everything was immaculate, beautifully maintained, and thoughtfully designed. Our children were absolutely delighted and happy throughout the entire stay, which made our experience even more special. We would like to extend our sincere gratitude and special recognition to the wonderful team who made our holiday truly memorable: Daniyar, HSKP Manager; Yerzhan, Front Office team member; Arailym and Aigerim for the amazing gift cards; and Fariza. Your professionalism and kindness made all the difference.
  • This is the information we have about the surroundings of The Ritz-Carlton: With a stay at The Ritz-Carlton, Astana, you'll be centrally located in Astana, within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain. This luxury hotel is 0.7 mi (1.2 km) from Kazakhstan Ministry of Foreign Affairs and 0.9 mi (1.4 km) from Bayterek Tower.. Distances are displayed to the nearest 0.1 mile and kilometer. Parliament of Kazakhstan - 0.6 km / 0.4 mi Singing Fountain - 0.6 km / 0.4 mi Bayterek Tower - 0.7 km / 0.4 mi Keruen - 0.7 km / 0.5 mi Kazakhstan Central Concert Hall - 0.9 km / 0.6 mi House of Ministries - 1 km / 0.6 mi Kazakhstan Ministry of Foreign Affairs - 1 km / 0.6 mi Presidential Palace - 1.1 km / 0.7 mi Supreme Court of the Republic of Kazakhstan - 1.2 km / 0.8 mi Korme Exhibition Complex - 1.3 km / 0.8 mi Islamic Centre - 1.6 km / 1 mi Transport & Communications Ministry - 1.6 km / 1 mi KazMunayGaz - 2 km / 1.2 mi Khan Shatyr - 2.4 km / 1.5 mi Palace of Peace and Reconciliation - 2.8 km / 1.8 mi The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 12.8 km / 8 mi . In Astana (Yesil District).
  • The Ritz-Carlton is located in Astana - 16 Dostyk Street,
  • MARRIOTT HOTELS AND RESORTS is the chain to which The Ritz-Carlton belongs.
  • Astana
  • None - None
  • 0 Adult
  • 1 Room