Description
Facilities: The hotel has a lift and features 196 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessi… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Computer room
- Dance hall
- Karaoke
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Pool
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Ski equipment for hire at hotel
- Vending machines
- Wake-up call service
- Wedding service
- Bars
- Bar
- Cocktail lounge
- Snack bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 208 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 208 TripAdvisor reviews
7
70dipen
Nainital, India
25/06/2025
“Great 4* hotel”
We were 14 people visited Kazakhstan and stayed for 4 Nights it was great memorable stay for few things, great location, nice and verity breakfast, centrally AC/Heating system, comfortable bed, clean toilet and polite staff. Wish to come again
M
Mohd F
Delhi, India
17/04/2025
“Excellent Hotel, good location, Great F&B”
Excellent location, very well trained staff. Good breakfast options. Hotel is in good shape and offers a comfortable stay. I would highly recommend to the fellow travelers. Reception staff understand english, F&B staff should also work on it to cater to international guests.
Y
Yasser A
03/10/2024
“Best services Best Hotel thank you Mrs zahhana”
Best hotel thanks Mrs zahhana Best manager....... All services is good..... I will repeat accommodation again to back to one of Best country I visit ❤️ thanks Kazakhstan 🇰🇿 ........... I will recommend the country and the hotel for all my client and my friends
M
mahsamotahar
Tehran, Iran
08/12/2024
“comfortable, polite professional staffs”
I attended a training in Almaty as a trainer, where the hotel served as the venue, arranged by the tourism board. The staff were kind and helpful, and the cleanliness was satisfactory. Breakfast offered a good variety, while several excellent restaurants surrounded the hotel, and the hotel restaura… more
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