Description
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is… more
With a stay at Mercure Almaty City Center in Almaty (Almaly District), you'll be steps from Gabit Musrepov Kazakh Theatre for Children and Youth and a 2-minute drive from MEGA Park. This eco-certified hotel is 0.8 mi (1.2 km) from 28 Panfilov Heroes Memorial Park and 1 mi (1.6 km) from Hippodrome.. Distances are displayed to the nearest 0.1 mile and kilometer. Gabit Musrepov Kazakh Theatre for Children and Youth - 0.2 km / 0.1 mi MEGA Park - 1.3 km / 0.8 mi Zenkov Cathedral - 1.3 km / 0.8 mi Hippodrome - 1.6 km / 1 mi 28 Panfilov Heroes Memorial Park - 1.7 km / 1 mi Almaty Cathedral - 1.7 km / 1.1 mi Almaty Opera House - 2 km / 1.2 mi Nedelka Park - 2 km / 1.2 mi Museum of Kazakh Musical Instruments - 2.1 km / 1.3 mi Central Park of Culture and Leisure - 2.6 km / 1.6 mi Lermontov Russian Drama Theatre - 2.7 km / 1.7 mi Respublika Alanghy - 3 km / 1.9 mi St Nicholas Cathedral - 3.1 km / 1.9 mi Kazakhstan Independence Monument - 3.1 km / 1.9 mi Republic Square - 3.1 km / 1.9 mi The nearest major airport is Almaty (ALA-Almaty Intl.) - 13.6 km / 8.5 mi. In Almaty (Almaly District).
Enjoy international cuisine at Gourdet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Doctor
- Fan
- Fax/photocopier
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Supermarket in hotel
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Mini golf
- Skiing
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 188 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Almaty
Showing 5 featured reviews out of 188 TripAdvisor reviews
S
Sanjiv D
21/07/2026
“Perfect place to stay in city center. The hotel is hardly 200M from Arbat street. Hotel offers sumptuous BF with a few Indian ”
It's a bit expensive but worth it stay for its location, proximity to Arbat Street & good BF especially for indians
J
Jonathan W
Perth, Australia
10/07/2026
“Top Choice for quality in Almaty at a reasonable price”
It’s a delightful place with great location, good size rooms for the price point, above average breakfast and serviceable gym / sauna facilities. Good location for local walks and shopping and very friendly staff.
S
Scottytheman1
Glasgow, United Kingdom
27/03/2026
“Great place to stay. Lovely tidy rooms and good food, good staff and genuinely nice place to stay. Shoutout to Medina”
Great hotel right in the heart of things in Almaty
T
ThatSmb
Paris, France
06/03/2026
“Probably one of the best hotels in Almaty”
Probably one of the best hotels in Almaty, thank you very much for attention and care I chose this hotel based on the marketing content and photos I saw on social media. I really appreciate that what was shown online matched the reality — the room, the breakfast, and the services were exactly as pr… more
S
simoncaymandodd
Christchurch, United Kingdom
17/06/2026
“Decent option in the centre of Almaty”
Nice hotel well situated for exploring Almaty. It’s a Mercure so a little generic but a good option with decent dining and clean comfortable rooms
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