Description
Facilities: The hotel has 20 junior suites, 3 suites, 2 apartments, 4 single rooms and 60 double rooms, which are located on 7 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet acce… more
Location: Conveniently located in the heart of Nairobi, this city hotel is within easy access of the road leading out of the city to the Major National Game Reserve. Taxis are available on call. The Carnivore restaurant and bar is a 20-minute drive from the hotel, The city of Mombasa and its beach is around a 6-hour drive from the hotel and other nearby places of interest include Lake Nivasha (90 minutes by car), Arboretum Forest (10 minutes), Nairobi National Park (30 minutes) and the River Tana (an hour's drive). Guests will find shops just a 10-minute walk from the hotel.
Meals: Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Pool table
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Catering service
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Ice maker
- Iron
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Pool games
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Bars
- Bar
- Cocktail lounge
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside parasols
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2324 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 2324 TripAdvisor reviews
F
Fearless798965
25/03/2026
“Amazing Experience”
One of the best experiences I’ve ever had. I travel a lot, but my stay at Best Western Plus Nairobi was truly exceptional. The manager, Mr. Patrick, is one of a kind—extremely welcoming, always smiling, and genuinely attentive. He made us feel completely at home from the moment we arrived. He even … more
R
Rita B
21/03/2026
“Great”
The experience was great with friendly staff. They guided me through out my stay to an extent of knowing my favourite tea. Florence was amazing with great customer service.
V
Vera A
21/03/2026
“Had a wonderful stay”
Florence,Patrick and Linda were very warm professional and ensured my stay was super good. I will for sure recommend this hotel to my friends back in Ghana.
X
xb4a5a
Setubal, Portugal
26/03/2026
“Goid”
Good location, atmosphere, room, service, cleanliness
J
Juliana M
21/03/2026
“Best experience”
I had the best experience here in the hotel . Can you make some Ghanaian food please . An yeah few of your staff Florence guest relations Patrick guest relations are very professional!!!!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info