Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include dry cleaning/laundry services, a 24-… more
With a stay at Novotel Nairobi Westlands in Nairobi (Spring Valley), you'll be within a 5-minute drive of Sarit Centre and The Aga Khan University Hospital. This family-friendly hotel is 3.4 mi (5.5 km) from Kenyatta International Convention Centre and 4.1 mi (6.6 km) from Village Market.. Distances are displayed to the nearest 0.1 mile and kilometer. Westgate Shopping Mall - 0.3 km / 0.2 mi Sarit Centre - 0.5 km / 0.3 mi Oshwal Religious Centre - 0.9 km / 0.5 mi UNHCR Kenya - 1.6 km / 1 mi Diamond Plaza II - 2.4 km / 1.5 mi Arboretum - 2.8 km / 1.8 mi Nairobi National Museum - 3.2 km / 2 mi Aga Khan University Nairobi - 3.2 km / 2 mi University of Nairobi - 3.3 km / 2.1 mi The Aga Khan University Hospital - 3.4 km / 2.1 mi Kenya National Theatre - 3.4 km / 2.1 mi ABC Place - 3.6 km / 2.2 mi Jeevanjee Gardens - 3.9 km / 2.4 mi Central Park - 4.1 km / 2.6 mi City Market - 4.2 km / 2.6 mi The nearest airports are: Nairobi (WIL-Wilson) - 8.8 km / 5.5 mi Jomo Kenyatta Intl. Airport (NBO) - 20.8 km / 12.9 mi . Near Westgate Shopping Mall.
Stop by Gemma's Kitchen & Bar for lunch, dinner, or brunch, where this restaurant specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
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- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- Dance hall
- Entertainment
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Security
- Sun terrace
- Terrace
- Tumble dryer
- Children
- Babysitting service
- Childcare
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 425 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 425 TripAdvisor reviews
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NyasaEmpress
Blantyre, Malawi
13/06/2026
““A Top-Shelf Experience with Just One Small Drawback”.”
I genuinely struggled to find fault with this hotel. The service was excellent, the environment was beautiful and well maintained, the staff were consistently warm, friendly, and professional, and the overall experience was outstanding. From check-in to departure, everything was handled with care a… more
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Karl U
11/06/2026
“Great restaurant and wine”
Brian was a really great at serving at our table
K
Kirose A
09/06/2026
“Exceptional!!!”
Very amazing ambiance, Novotel Nairobi West exceeded every expectation. From the moment we walked into the gorgeous marble lobby, we felt welcomed. Shout out to Brian, Ann Joy and Charles ❤️ you guys were amazing🥰
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Elijah M
31/05/2026
“Five star experience”
As we came here to celebrate our sister's birthday, the customer service was outstanding and great. The staff were friendly, professional, and quick to help. Elias, Reuben, Allan, Ann Joy and Brian helped the whole experience and made it smooth and enjoyable for us. I truly felt valued as a custom… more
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elisha m
31/05/2026
“Amazing experience”
Came here to celebrate our sister's birthday and had a great experience. The ambience was amazing, the food was absolutely delicious, and the customer service was top-notch.Elias,Brian,Ann joy,Allan,Reuben and Juliet really served us very well.....even showed us where to play video games while we r… more
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