Medina Palms

“Relaxing In The Sun”

Medina Palms is about a two and a half hour drive from Mombasa, but it is a lovely, small, quiet hotel in beautiful surroundings with very friendly staff. There appeared to be a variety of rooms. Our room was more of an apartment with lounge, fully fitted kitchen, two bathrooms and two bedrooms. As… more

Medina Palms is about a two and a half hour drive from Mombasa, but it is a lovely, small, quiet hotel in beautiful surroundings with very friendly staff. There appeared to be a variety of rooms. Our room was more of an apartment with lounge, fully fitted kitchen, two bathrooms and two bedrooms. As we were full board, we never made use of the kitchen and only used one of the bedrooms and bathrooms. Only one a la carte menu for lunch and dinner, but the choice was more than enough and the food was excellent. We were lucky with the weather and were able to dine outside for lunch and dinner (with no bother from mosquitos). One small complaint was that we had to pay for water with the meals. Not expected in a 5* hotel. A very Moorish theme to the architecture , with ogee arches and interconnected pools running through the gardens and down to the long, white sand beach. You could swim in the pools and the pool attendants were always on hand to supply towels for the very comfortable sun beds, of which there was plenty of choice. Took a few walks into Watamu. Felt quite safe and were never bothered by souvenir sellers etc. We made use of the local motorbike or tuk tuk taxis for our return, (very reasonable price). After four days, we went on a 5 day safari wth Pollmans (see seperate trip adviser report). We had to vacate our room, but the hotel looked after our luggage and we returned for a further five days to the same room. All in all, a wonderful holiday and I would recommend staying at this hotel.

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“A return visit, just as good if not better than the first!”

This was my second visit to Medina Palms, and once again it didn’t disappoint. What makes this resort special is the staff. From the moment we arrived, we were made to feel at home, it’s the kind of hospitality that makes you want to come back. A huge thank you to Julius, the gentle giant who welc… more

This was my second visit to Medina Palms, and once again it didn’t disappoint. What makes this resort special is the staff. From the moment we arrived, we were made to feel at home, it’s the kind of hospitality that makes you want to come back. A huge thank you to Julius, the gentle giant who welcomed us with warmth and took care of our bags when we arrived. At the beach bar and restaurant, Sharon and David became our daily companions. They looked after us so well, checking in on us frequently that we never had to walk to the bar to get anything. Dinner was always a joy thanks to the smiles from Brian and Sophia, who made the evenings feel relaxed. Colin, the always chirpy restaurant manager was also a good host. Alex at the poolside remembered me from my visit eight years ago which was a nice surprise. I also enjoyed football chats with Dixon at the lobby bar, and early morning gym sessions with Dixon the instructor. Emmanuel at the water sports centre did his best to coax us into doing some water sports but we were too relaxed to take up the offers, next time Emmanuel! I ordered a salad, and when they didn’t have a single ingredient available, David came over, apologised, and asked whether I still wanted it. It may seem small, but compared to my last review of another resort where missing ingredients were common and never mentioned in the hope that we wouldn’t notice, this was refreshing and shows the level of service at Medina Palms. The resort layout, the warmth of service, the facilities, and the beachfront setting are all fantastic. However, the rooms could benefit from some updating as they're starting to show their age in some parts. Nothing major as it wouldn’t stop me returning. We also experienced a stubborn mosquito problem that persisted even after two rounds of spraying. Thankfully, the mosquito nets cover the bed. We’re looking forward to another visit in the future.

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“A relaxing stay”

Attractive hotel with very spacious suites. We enjoyed the beach bar and the view from there, the beach is stunning! We ate in the garden which is charming although the breakfast service could be slow with everything being brought from the first floor restaurant downstairs. We enjoyed all the me… more

Attractive hotel with very spacious suites. We enjoyed the beach bar and the view from there, the beach is stunning! We ate in the garden which is charming although the breakfast service could be slow with everything being brought from the first floor restaurant downstairs. We enjoyed all the meals, lovely fruit selection at breakfast. We especially enjoyed the prawns piri piri. Lots of pools to sit around and enjoy but only one swimming pool with a hand rail? Our suite was at the sea front near to the ‘large adult only pool’ but I could never access it. I am elderly and need something to hold onto when getting in and out of a pool. A handrail there by the steps would be excellent! Staff were all friendly and helpful.

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“Wonderful”

Stayed for 6 nights.Very clean hotel,staff are all friendly.100% iper service.We did a 2days safari with Abdul and stallone +254 70 239 929 whatsaap. See you all in December