Description
Facilities: The holiday village has a lift and features 166 rooms, including 6 junior suites and 8 suites. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various faciliti… more
Meals: Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Entertainment
- Entertainment for adults
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- No pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Padel tennis
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1151 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1151 TripAdvisor reviews
R
Riccardo Z
Nairobi, Kenya
19/06/2026
“Excellent food, service and atmosphere”
Went to Serena for lunch hoping to find high-quality food and service, and I was not disappointed — quite the opposite, it exceeded my expectations. Jahazi Grill is a lovely spot for both lunch and dinner. The food was delicious, and the service was attentive, friendly, and of a very high standard… more
E
Ernest K
Bremen, Germany
17/06/2026
“Phenomenal Holiday”
We had a wonderful stay at Serena Beach Resort! The beautiful beachfront location, clean and comfortable rooms with sea view,big spaciousbalcony, and friendly staff made our trip truly memorable. The peaceful atmosphere and excellent service exceeded our expectations. The Jahazi Grill Restaurant is… more
A
Audrey M
14/06/2026
“Amazing stay”
Serena was a perfect choice for my stay in Mombasa. Very friendly staff, rooms are so neat and the entire premise is well maintained.
K
KenyaJoe
Nairobi, Kenya
12/06/2026
“Exceptional evening out at Mombasa Serena”
During my stay in Mombasa, I decided to go for cold Tusker and dinner the Serena, and it was wonderful. On arrival, the welcome by Chef Osoo and the reception staff was top notch. I went straight to their beach bar for my cold Tusker and food. The bar is a little small with "almost" no entertainm… more
B
Bandiless
South Africa
20/06/2026
“Good 👍”
Good stay. The room was clean, the food was good, and the staff were friendly. Some services need improvement.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info