10 Curzon Street Apartments By Mansley

“Home Away from Home”

Perfect location, cozy and spacious suites that feel like your own apartment. The staff are great and always happy to help. A great home away from home!

“Good location”

Great location. Standard in apartment was good, had some flaws when it came to water pressure and minor scratches on interior but nothing that we couldn’t live with. Happy with the stay and service!

“Needs some attention”

Unfortunately, as repeat customers, staying for a whole month, it was an underwhelming experience in Apartment 4 this time around. We had zero WiFi/internet for the first 3 weeks and had to rely on our international mobile data roaming (four adults $$$). Internet connectivity (for both professiona… more

Unfortunately, as repeat customers, staying for a whole month, it was an underwhelming experience in Apartment 4 this time around. We had zero WiFi/internet for the first 3 weeks and had to rely on our international mobile data roaming (four adults $$$). Internet connectivity (for both professional & personal use) is essential for us and we mentioned this issue many times to reception at 44 Curzon St (across the road from our accommodation at 10 Curzon Street). Each time we were advised that nothing could be done due to London’s poor infrastructure (old copper wiring etc on that side of the street) but that upgrades were expected early 2026 (after our departure). We emailed management about the problem when we started incurring additional mobile data roaming costs 3 weeks into our stay. They had a technician investigate the issue and the connectivity was moderately improved to a standard similar to our stay in 2024. This should have been done when we first raised the issue on arrival. (The temporary fix did not correct the non-existent upload speed, requiring many stints sitting in reception, using their internet to upload & sync files to the cloud.) It’s very frustrating that our complaints were not taken seriously from the beginning, and even more frustrating that the whole internet system at 10 Curzon Street was finally overhauled the day before our departure, matching the upload & download speeds long available at 44 Curzon. Whilst the location is still the best feature of the apartment, (and the WiFi now apparently fixed for future guests), there are signs of wear & tear that need attention. For example: - The communal staircase needs a deep clean (and maybe a fresh coat of paint). - The entry lock at street-level needs repairing (I.e. the wooden door, visible to the public during the daytime). It doesn’t always catch automatically as it’s supposed to and we found it unlocked a few times, compromising the security of all apartments at 10 Curzon St. - The kitchen door does not stay closed if you wish to prepare food without disturbing others in the apartment. I needed to push the bin up against it to keep it closed. - Some kitchen cabinetry doors do not close very well, particularly the concealed fridge & washing machine. (Also, the fan switch on the rangehood is broken off, and four matching wine glasses would be nice.) - The bathroom door scrapes against the floor tiles. This room in general is looking a little tired, and the installed hairdryer is broken (a replacement dryer was provided.) - Non-stealable coat hangers in hotels are a hassle to use, especially for an extended stay. (We bought a supply of hangers from Ikea to make life easier.) Installing some hooks on spare walls & backs of doors would be really useful - especially for winter travel when coats, scarves & extra layers need more hanging space. - The bedroom pillows could do with replacing. They were as flat as pancakes. - The washing machine had a very difficult handle & unfortunately this time round I snapped it off. We made do with a screwdriver and spoon for our last couple of loads as this happened on a weekend, but it should have been repaired by now. Having said all that, it was good to be back in our ‘home away from home.’ Mayfair is an excellent location with a luxurious feel - close to the Green Park tube, Buckingham Palace & Oxford Street. The staff were friendly, helpful & polite, and did their best to help with issues that arose (except for the WiFi). (Note: I previously reviewed this hotel in Dec 2024. It was interesting to re-read that review & the hotel’s response. Whilst the showerhead & toilet blob were indeed fixed, the WiFi certainly was not - it was worse, and this time there was no ‘welcome basket’, although we’d booked directly again.)

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