Comfort Inn Hyde Park

“Basic - You Get What You Pay for but Fine for a Few Nights”

Honestly, this hotel was not as bad as some of the reviews here made it seem. I had three nights free with Choice points, and as I was on a very long trip through several countries, it made sense to save some money in London, where the exchange rate with the USD right now makes everything more expe… more

Honestly, this hotel was not as bad as some of the reviews here made it seem. I had three nights free with Choice points, and as I was on a very long trip through several countries, it made sense to save some money in London, where the exchange rate with the USD right now makes everything more expensive. Pros: Check in process was easy, and the front desk clerk was efficient and kind. Every staff person I encountered was friendly and helpful. The location is great in terms of being very walkable to everything around Hyde Park/Kensington Palace and close to multiple Tube stations. There are a lot of options for food and entertainment close by. Breakfast is included, and even though it's not a full English breakfast, for me, having the ability to grab cereal, a pastry, some fruit and some coffee or tea each morning was great and welcomed. They replenish the breakfast area throughout the service and have a fairly long window of time in the morning that it's open. The hotel is also on a pretty quiet street and easy to find. The lift was working during my stay. Rooms contain a tea kettle and coffee/tea supplies. The air conditioning worked in my room, and the hot water worked, as well. Cons: Rooms are small (to be expected) and could use a makeover. The carpeting was tired in my room, and there were some chipped places around baseboards and cabinetry. The room decor in general was very much "serviceable dorm room" style. The bathroom was very, very tiny but adequate; however, the angle of the narrow sink to fit in the space made it almost impossible to splash water on one's face without getting water all over the floor. The bed was not all that comfortable, and I honestly don't know if I could have slept on it more than a few nights. I was in a basement room next to the lift, so it was quiet, but as a single female traveler, it did feel a little unsettling with all the other hallways and maintenance and storage areas in the basement and a lot of random people coming and going. Overall, if I needed a budget place to stay in London again, I would definitely consider this hotel in the future, and since I booked it with points, I'm not going to complain too much about its attributes. However, I wouldn't want to stay here for more than a few nights.

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