Dover Hotel

“Great customer service”

A huge thank you to Touqeer at the front desk for helping us thru a booking mishap, great customer service and made our first night in London a success. There were also a few nice bakeries and bars in the area that made grabbing breakfast and a pint easy.

“Friendly, clean and comfortable.”

Booked for one night to allow us to attend a concert in London. This was one of the few hotels locally which allowed me to book a twin bedded room. We also needed to have a ground floor room as my partner is an ambulant wheelchair user and cannot climb stairs. This was confirmed prior to us booking… more

Booked for one night to allow us to attend a concert in London. This was one of the few hotels locally which allowed me to book a twin bedded room. We also needed to have a ground floor room as my partner is an ambulant wheelchair user and cannot climb stairs. This was confirmed prior to us booking. The hotel is not particularly adapted to wheelchair use and has a stepped entrance, but for us it was fine. Staff were very friendly and helpful including storing our wheelchair when not in use. We had a very small room (for those who cruise, it reminded me of an inside cabin), but it was perfectly adequate to our needs and was very warm and clean. We would be very happy to stay here again in similar circumstances.

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“Excellent customer service, great location.”

I booked this hotel for a family trip for my daughter's birthday, but w ithout realising I booked the hotel for August 2026, when I meant to book August 2025. Sajad called me personally and messaged to let me know and transferred my booking to last week. I was so grateful to him and the rest of th… more

I booked this hotel for a family trip for my daughter's birthday, but w ithout realising I booked the hotel for August 2026, when I meant to book August 2025. Sajad called me personally and messaged to let me know and transferred my booking to last week. I was so grateful to him and the rest of the staff for sorting out my mistake. The hotel is very centrally located five minutes walk from the Apollo Theatre, Victoria train station and the underground. There are many lovely cafes, shops and restaurant close by. You feel safer than many other parts of London walking around. The beds are really comfy in the family room, breakfast was a surprise bonus for the price we paid. The hotel is dated in parts, but staff told me it would be updated in the near future. The staff are all very helpful and friendly and for the great location and price paid, we would go back again.

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“Very basic, but good value”

The location is very good as it is about a 5 minute walk from Victoria Station and about 15 minutes to Buckingham Palace. The rooms are very small. We spent one night in room 8 which had 2 twin beds. We had 2 carry on suitcases and one checked bag. There isn’t room to open a suitcase except for on … more

The location is very good as it is about a 5 minute walk from Victoria Station and about 15 minutes to Buckingham Palace. The rooms are very small. We spent one night in room 8 which had 2 twin beds. We had 2 carry on suitcases and one checked bag. There isn’t room to open a suitcase except for on top of a bed. There are a few hangers to hang clothes. We moved after the first night because we were unable to sleep due to loud snoring in room 9 (no fault of the hotel and they were very accommodating). We moved to room 3 which is the only room on the main floor. It was much quieter. It was slightly larger because the facilities straddle the entrance way with a toilet and sink on one side, and the shower and another sink on the other side. There are therefore 3 doors opening into a very small space and then another door opening into the room. Other than that the room was almost identical, but we did have space in front of one bed to put the checked bag and a narrow space between that same bed and the window. As it was late September the room temperature was fine, in fact we asked for heat to be put on, but I could see it being quite warm in the summer. Breakfast is included which was a nice bonus. They have a very nice coffee machine which has the options of espresso, latte, cappuccino, hot chocolate or hot water. Two slices of white toast appear as you sit at a table, there was yogurt and a few cereal options, jams, orange and apple juice, and tea bags. My wife doesn’t consume caffeine so the juice or water were her only options. Each room has a kettle on a small shelf on the wall with cups and tea bags. The hotel is quite dated and could really use some upgrades, particularly carpeting, but it was very clean and the staff were very helpful. If you are looking for decent budget accommodations, this will suit your needs.

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