Hotel Riu Plaza London Victoria

“Excellent hotel in prime central location. Great value for money.”

The hotel was excellent in almost all areas. The location was incredibly convenient with major bus routes and the train station only two blocks away. Theaters, shopping, grocery stores, drug stores, pubs, and other attractions are just a short walk away. The cleanliness of all areas, including ou… more

The hotel was excellent in almost all areas. The location was incredibly convenient with major bus routes and the train station only two blocks away. Theaters, shopping, grocery stores, drug stores, pubs, and other attractions are just a short walk away. The cleanliness of all areas, including our room, was the best I’ve experienced in any hotel. Absolutely spotless everywhere. The staff were attentive, professional, and helpful. Two examples. First, it made a big difference to us that the front desk staff enabled us to check in early after we’d had a long flight from the US. Another request for additional pillows was swiftly taken care of. Second, the manager of the breakfast buffet room was constantly alert and managing staff and food to ensure a quality experience. Our room was extremely well designed to provide great storage for our belongings with clever storage shelves in places that other hotels don’t think of (like storage drawers in the side tables). Minor area that needs improvement: Soundproofing could have been improved in our room. Could hear people coughing or talking in the hall. Great variety of food in the breakfast buffet and the service was excellent. The croissants were the best I’ve ever had. You could have a full English breakfast if you wanted it. Minor areas in the buffet that need improvement : 1. Some traditional British staples like marmalade, good quality jam, scones, crumpets, and Bakewell tarts weren’t offered. 2. The hard-boiled eggs were overly boiled. Overall, this was a flawless hotel experience. I would highly recommend this hotel to anyone looking for a quality hotel that’s good value for money in a convenient central London location.

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“Excellent experience.”

Riu was very nice. Clean modern room, good location, fantastic breakfast buffet and the staff were friendly. Would definitely stay again.

“Location, Breakfast, Clean and Friendly”

We return from our weeklong trip to London a week ago and first time stay at A RIU property. Our flight had been canceled from the States, and the hotel was helpful in addressing our concerns with the delay. I chose this hotel for the proximity to a Tube station (Victoria), the breakfast buffet and… more

We return from our weeklong trip to London a week ago and first time stay at A RIU property. Our flight had been canceled from the States, and the hotel was helpful in addressing our concerns with the delay. I chose this hotel for the proximity to a Tube station (Victoria), the breakfast buffet and modern amenities. We were not disappointed. It is a 3-minute walk to the station, Wicked and Hamilton. The breakfast buffet offers something for everyone. We would stay here again and look forward to trying other RIU properties (Manhattan). I felt the value was in accordant with the price. The area was safe and no problems with noise level. One thing for American travelers, we had to ask for wash clothes. This might be a European thing that it's not standard in rooms, but they were quickly delivered when asked.

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“Lacklustre”

First time booking a Riu hotel. Arrived early and room was ready which was a bonus. Didnt feel particulary welcomed by reception staff. Hotel is literally 2 minutes walk from Vctoria Train Sation. Room was lovely and clean on the 10th floor but overlooked the tracks of Victoria Station and a buildi… more

First time booking a Riu hotel. Arrived early and room was ready which was a bonus. Didnt feel particulary welcomed by reception staff. Hotel is literally 2 minutes walk from Vctoria Train Sation. Room was lovely and clean on the 10th floor but overlooked the tracks of Victoria Station and a building site. Considering I requested the hotel to make this trip as special as possible for my 14 year daughter as she had recently been given the all clear from cancer I feel very let down. Although not expected it would have been nice. The view really ruined it for us. I've been to cheaper brand hotels in london that have catered to guests birthdays/celebrations etc. Breakfast was lovely (especially) the coffee but finding somewhere to sit was a absolute nightmare. (Akin to towels on sunbeds to save them when abroad) took us 20 mins to find a spare table. Only 1 pillow per person on bed. Rooms are sound proofed.. Would I come back? Sadly only for the central location and coffee.

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