Wilde By Staycity London Paddington

“Heaven is here”

I went here form the dates 23rd april-25 april in room 806 and it was amazing. The room was nice, a bit small but super hi tech, comfatable and clean. The Room was spotless with no dirt anywhere. The rain shower was nice. It was auiet, and the service was amazing, I loved that umbrella. The locatio… more

I went here form the dates 23rd april-25 april in room 806 and it was amazing. The room was nice, a bit small but super hi tech, comfatable and clean. The Room was spotless with no dirt anywhere. The rain shower was nice. It was auiet, and the service was amazing, I loved that umbrella. The location was perfect ans so much better value for money compared to the premier inn, they gave free tea and milk. I wish they had youtube in the TV but otherwise it was perfection

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“It's a great value stay without compromising quality.”

Location is close to Paddington station. However, depending on where you are going, the Edgeware station is often recommended. Either way, both are close. Also, just a 10 min walk to many restaurants. The hotel interior is much nicer than some of the views because nearby areas are under constructio… more

Location is close to Paddington station. However, depending on where you are going, the Edgeware station is often recommended. Either way, both are close. Also, just a 10 min walk to many restaurants. The hotel interior is much nicer than some of the views because nearby areas are under construction. The suite was large with a king bedroom (small), living room with sofa bed, and kitchenette (that we didn't use). If you want to save money, then stay here because the amenities allow you to store and prepare groceries purchased close by. It's a great value stay without compromising quality. The space was clean. I didn't hear any noise. The staff were helpful upon check-in.

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“Brilliant, thank you.”

We can’t say enough good things about our stay over Easter weekend. The location is great, there were plenty of places to eat/drink, shop etc with the Underground nearby. The room was clean, modern and comfy. The thing that made it so special though, was the staff. We came away for my birthday and … more

We can’t say enough good things about our stay over Easter weekend. The location is great, there were plenty of places to eat/drink, shop etc with the Underground nearby. The room was clean, modern and comfy. The thing that made it so special though, was the staff. We came away for my birthday and found a birthday card with the offer of some drinks, which was such a nice touch. Staff helped us get checked in, answered any questions we had and they were happy to store our luggage after check out until we caught our train home. Nothing seemed like too much trouble and staff were always friendly and helpful. We’re already planning a return visit so thank you.

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“Well appointed but a few niggles & poor service”

Initial impressions of the hotel were great with a modern style and a lovely 'spa-like' scent in the reception area. Immediately tainted by a member of reception asking 'check-in' and then abruptly pointing to the check in screens with a sour face. Check in on the machine was simple so thankfully … more

Initial impressions of the hotel were great with a modern style and a lovely 'spa-like' scent in the reception area. Immediately tainted by a member of reception asking 'check-in' and then abruptly pointing to the check in screens with a sour face. Check in on the machine was simple so thankfully didn't need to engage with staff - though allocated a room on the 13th floor (I didn't think this floor existed in most hotels!) Superstition didn't get the best of me and I found the room well appointed for a few nights business stay. The bed was comfortable, the air conditioning allowed me to maintain a preferred temperature and the electric shutters allowed for an almost pitch black room for great sleep. Here's my 'things to consider before you stay here list': - Location is great! Close to tube stations, restaurants and shops - it's also a quieter part of the city. - Having access to a kitchenette is great to save money but I found no instructions on how to use any of the appliances - had to google to be able to use the microwave. Instruction booklets or a one page document would be super beneficial. - Having access to a kitchenette is not great however, when the hotel doesn't empty bins even when the 'please empty my bin' sign is put out you might end up with a room smelling continuously like whatever you cooked - Bed is super comfy but in the studio room it's against the window so if two people staying you will be climbing over each other to get in and out of bed. The bed is also two single mattresses which seems very bizarre as the room cannot be set up a twin bed format! - Everything is hi-tech - no light switches or buttons. Very modern but again no instructions and a period of trial and error to understand what does what. Not sure how accessible this is to people with visual difficulties - Lighting in the room is dim, there's no strong light to be able to do make up for example - The shower is completely impracticable (and almost inaccessible). With a door that folds inwards you can't turn the shower on before entering without flooding the bathroom (so you have to hope the temperature is right before entering and then turning it on). For patrons of a larger stature you will struggle to get into the shower and then close the door! To summarise, the hotel is well appointed (you can access breakfast, bar and other facilities that I did not make use of) and comfortable. Service needs to be improved with staff learning how to be welcoming and ensuring housekeeping are following customer requests. (I've seen lots of reviews mentioning WhatsApp bots but I didn't even find any instructions on how to manage issues via this means). Hi Tech doesn't always mean high satisfaction though and I would encourage both customers and the hotel to consider this side of things.

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